Senior Relationship Banker- Bilingual Preferred

About the role

We're a dynamic regional community bank dedicated to customer focus and passion. Our mission is to empower our associates to be trusted advisors while providing them with the latest technology and resources.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects through various channels
• Achieve and/or exceed individual and branch goals
• Assist clients with account service and maintenance requests, teller transactions, and problem resolution
• Engage in a genuine conversation to help identify needs and recommend solutions
• Conduct team kickoff and meetings with guidance of branch leadership
• Assume the role of SME in branch as related to all product and services offerings
• Cooperate with branch leadership in guiding and reinforcing training with all junior associates
• Support and guide transactional associates toward conversation starters and improved referrals

Qualifications

• Two years customer-facing and goal-oriented experience
• Ability to effectively motivate and present information in one-on-one and small group situations
• Embrace a team-centric approach to collectively help our customers
• Ability to provide support and guidance at other banking institutions within the market

Skills

• Ability to effectively motivate and present information in one-on-one and small group situations, to customers, clients and other employees in the organization
• Embrace a team centric approach to collectively help our customers in an ever evolving and fast paced banking environment
• Coach and lead the branch team according to process and protocol in the absence of an AFCM
• Meet or exceeded individual goals for the most recent 3 of 4 quarters
• Understand and utilize social media platforms to help share brand awareness and obtain market knowledge