Senior Relationship Banker

About the role

We're a dynamic regional community bank dedicated to customer focus and passion. Our mission is to empower our associates to be trusted advisors while providing them with the resources of a traditional bank supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects
• Assist clients with account service and maintenance requests
• Facilitate consumer loan requests
• Uncover needs and refer customers to partner teams
• Maintain a high level of client satisfaction
• Engage in compliance with laws, regulations, policies, and procedures
• Process customer requests and transactions accurately and professionally

Requirements

• Two years customer-facing and goal-oriented experience
• Ability to effectively motivate and present information in one-on-one and small group situations
• Team-centric approach to helping customers in a fast-paced environment
• Coaching and leading the branch team
• Assume the role of SME in branch regarding all product and service offerings
• Work jointly with branch leadership in guiding and reinforcing training
• Obtain an NMLS license after employment

Qualifications

• High School Diploma or GED
• Ability to effectively motivate and present information in one-on-one and small group situations
• Team-centric approach to helping customers in a fast-paced environment
• Coaching and leading the branch team
• Assume the role of SME in branch regarding all product and service offerings
• Work jointly with branch leadership in guiding and reinforcing training
• Obtain an NMLS license after employment