Senior Relationship Banker

Primary Office Location

1000 Bestgate Road Suite 105
Annapolis, Maryland 21401

Position Overview

The position is primarily responsible for executing traditional consumer banking asks of retail banking customers. The incumbent is responsible for the execution of branch leads according to consumer bank standards, successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. The incumbent must adhere to all FNB policies, strategies, programs, and Core Values.

Primary Responsibilities

• Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
• Makes appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales goals set by the Branch Manager.
• Incorporates FNB digital products & services into customer interactions using FNB approved branch technology.
• Inputs and maintains effective data quality for all referrals, customers, and applicants using FNB approved branch technology.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Aids in the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
• Completes operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensuring all tasks performed adhere to the current policy and procedures.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.

Skills Required

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Detail-oriented
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in a related position
• Knowledge of banking policies, procedures, consumer products and services
• Sales and customer service skills

Minimum Level of Education and Experience

• High School or GED
• 1 year of job-related experience

Physical Requirements or Work Conditions

N/A

Compensation

Pay Range: $21.96 - $36.60
FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Accounts
• Health Savings Account
• 401(k)
• Paid Time Off, including sick time, vacation time, and paid holidays
• Other voluntary benefits

EEO Statement

FNB provides an equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.