Senior Regulatory Compliance Analyst

Duties & Responsibilities

• Monitor changes in state and federal P&C insurance regulations, including personal auto, commercial auto & general liability requirements, DOI bulletins, and other regulatory guidance & translate regulatory requirements into clear guidance for business and operational teams.
• Track proposed bills and enforcement trends impacting underwriting, rating, policy forms, claims handling, billing, cancellations, non-renewals, cybersecurity, advertising and producer practices.
• Aid in the development, implementation, and maintenance of compliance policies, procedures, and controls related to personal & commercial auto insurance and general liability insurance.
• Act as a trusted compliance advisor across the organization to promote awareness of regulatory requirements, audit findings, and compliance expectations across the organization through the development, implementation, and maintenance of compliance policies, procedures, and controls related to personal & commercial auto insurance and general liability insurance.
• Develop and update Legal/Compliance guidelines to ensure business unit alignment with internal policies, regulatory requirements, and industry best practices.
• Perform regulatory compliance risk-based Focused Department Reviews across insurance operations, and prepare reports clearly documenting findings, recommendations, corrective action plans, and remediation activities.
• Maintain compliance calendars, and documentation supporting regulatory approvals.
• Participate in organization-wide projects related to product or process changes in conjunction with overall regulatory compliance as needed.
• Support other business units in the development and delivery of compliance training related to personal auto, commercial auto & general liability regulatory requirements.
• Attend webinars and conferences as needed to expand compliance knowledge and build industry contacts as needed.
• Serve as a mentor and resource to other Regulatory Compliance Analysts and Compliance Quality Analysts, as applicable.
• Perform additional duties as assigned by the General Counsel or Director of Compliance.

Knowledge, Skills, and Abilities

• 6+ years of experience in insurance regulatory compliance, preferably in Personal & Commercial Auto and General Liability or similar property and casualty work experience.
• Substantial working knowledge of personal auto and commercial auto insurance regulations.
• Exceptional time management, written and verbal communication skills with a high level of professionalism, and extraordinary attention to detail with the ability to shift focus & manage multiple priorities independently.
• Experienced in conducting insurance industry auditing of personal and commercial auto insurance with a focus on internal policies, statutory regulations, risk identification & mitigation and industry best practices.
• Demonstrated analytical, investigative, and problem-solving skills with proven capability to translate complex regulatory requirements into practical guidance.
• Excellent written and verbal communication skills.
• Experienced in cross-functional collaboration to understand other business units' needs, long term goals, objectives and challenges in order to formulate recommended solutions and guidance.
• Experience using artificial intelligence (AI)–enabled tools to support research, data analysis, document review, and workflow efficiency while maintaining accuracy, confidentiality, and regulatory compliance.
• Ability to work both independently and in a team environment.
• Exceptional organizational skills with a high level of attention to detail.

Preferred

• Bachelor's degree in Business, Finance, Risk Management, Legal Studies, or a related field.
• Experience with supporting policy form, rate, or rule filings for auto insurance.
• Experience with market conduct exams involving underwriting or claims practices.
• Familiarity with NAIC Model Laws, NIST guidelines, unfair trade practices, and consumer protection requirements.
• Professional certifications such as ACP, CCP, or CCEP.
• Experience using compliance management systems or regulatory tracking tools (i.e. Thompson Reuters Westlaw or Wolters Kluwer OneSumX).
• Knowledge of the following:
  • Microsoft Office Suite, including OneNote and LIST.
  • Viewing records in Guidewire, PTS, and ImageRight.
  • Thomson Reuters' Westlaw and APCIA Compliance research resources.