Senior Regional Trainer- East
Pet Food Experts · Cumberland, RI · 1 mo ago
Education$67k–$75k/yrFull-time
About the role
The Senior Regional Trainer plays a key role in driving training effectiveness and operational performance across multiple locations by developing trainers, supporting employee growth, and partnering closely with site leadership and HR.
Responsibilities
- Using data, develop insights about the overall performance of a site as it relates to employee retention in the first 90 days of employment, productivity, adherence to SOP’s and overall operational excellence
- In partnership with the site leader and HR partner develop strategies for the on site trainers to highlight areas of operational excellence and strategies to address areas for improvement
- Training department scorecards and monitoring critical key performance indicators
- 25-50% travel required
- Train and develop newly hired training leads
- Evaluate and improve the existing training program at each DC under their purview
- Teach, coach and mentor training leads on the delivery of the PFX program, problem solving, time management
- Cover training needs in DC’s where there is no trainer or when a trainer is on a leave of absence
- Lead on site execution of the process procedure and compliance for the region for new SOP roll outs
- Analyze operations, HR and business metrics and develop specific training strategies to address and improve operational excellence which are site specific and problem specific
Requirements
- 5 yrs PFX operations experience or equivalent distribution experience
- 25-50% travel
- Min 2 yrs experience as a PFX operations training lead or as a trainer in a similar distribution environment
- Certified Crown train the trainer for material handling equipment
- MHE certified for all pieces of equipment
Qualifications
- Strong alignment with and consistent display of PFX values
- Strong alignment with and consistent display of PFX safety procedures
- Highly proficient user of either vocollect or lydia - with the expectation to become expert in both as well as RF scanning
- Strong public speaking skills
- Ability to operate autonomously on a daily basis
Skills
- Visit to Dot Foods and participate in their training program
- External development/education in adult learning principles
- Join external training and development professional group
- Steep uphill curve/training in using data to make informed decisions- by Keri/BI department
- Ride alongs with drivers in each market
- Gain understanding of the PFX CX and Sales training programs, develop relationships with peer group with CX and Sales trainers
- 5S/Lean six sigma/ continuous improvement education/dale carnegie etc…
Pay
$67k-$75k
Schedule
Monday–Friday 8:30-5pm, with flexibility to work early or late shifts
Benefits and Perks
- Competitive Pay
- Comprehensive Health Benefits
- Retirement Savings with Employer Match
- Flexible Time Off
- Paid Parental Leave
- Company-Paid Life & Disability Insurance
- Health & Dependent Care FSAs
- Pet Perks & Discounts
- Extra Voluntary Benefits
- Employee Assistance Program (EAP)
What We’re Looking For
- Bi Lingual preferred
How to Apply
Ready to Join the Pack? Apply today and become part of a company that values its drivers and the customers we serve.
Want to see what life at Pet Food Experts is really like? Follow @LifeatPFX for employee stories, team highlights, and a behind-the-scenes look at our culture.