Senior Regional Facilities Manager & Vendor Contract Management

About the role

Implements the global Integrated Facilities Management (IFM) strategy across all sites (hard and soft services) via structured and best industry standards. Leads the external service provider ecosystem and governance, defines and ensures delivery against SLAs, KPIs, and compliance standards, drives cost, service quality, and operational performance, and acts as the escalation point for critical operational and supplier issues.

Responsibilities

• Manage supplier relationships with Global IFM Partners to ensure service delivery meets expectations; maintain strong, positive relationships to achieve integrated, seamless facilities-related projects and service delivery.
• Seek continuous improvement and outstanding services for both Hard and Soft Services, including the application of digitalization innovations.
• Ensure Global IFM Partners follow contractual obligations, scope of work, and key performance indicators; accountable for service delivery and escalations.
• Drive global standardization across services within the IFM scope wherever possible.
• Collaborate closely with Facility Heads across different CSL locations (Hubs and Production Sites) and maintain strong relationships with respective senior stakeholders.
• Foster a culture of continuous improvement by focusing on operational efficiency and eliminating “non-value added” activities.
• Provide a positive and equitable working environment emphasizing CSL Values: Customer Focus, Innovation, Integrity, Collaboration, and Superior Performance.
• Comply with CSL Behring’s Safety Program, including Health and Safety mandates and OSHA requirements.
• Complete any other duties or responsibilities assigned by senior management.

Requirements

• BA/BS degree required; Master’s degree in Business Administration, Technology, or a relevant field preferred.
• Demonstrated strong experience negotiating, implementing, transitioning, stabilizing, and transforming Global IFM Services.
• Previous experience implementing digitalization and sustainability initiatives in FM operations and SAP tools is highly encouraged.
• Strategic approach with the ability to make tough decisions under pressure.
• Strong negotiation and commercial skills.
• Ability to prioritize, lead, and empower local teams while interfacing regularly with senior management and partners.
• Budget and cost management skills.
• Willingness to travel globally up to 50 days per year.
• Proficient in English.

Pay

For roles based in Kankakee, IL, the expected base salary range at hiring is $160,000–$189,000. For roles based in Waltham, MA, the expected base salary range at hiring is $183,000–$217,000. Individual base salary is determined by qualifications, skill level, experience, competencies, and other relevant factors. In addition to base salary, total compensation may include incentive compensation and equity.