Senior Regional Facilities Manager & Vendor Contract Management
Implements the global Integrated Facilities Management (IFM) strategy across all sites (hard and soft services) via structured and best industry standards. Leads external service provider ecosystem and governance, defines and ensures delivery against SLAs, KPIs, and compliance standards, and drives cost, service quality, and operational performance. Acts as the escalation point for critical operational and supplier issues.
Responsibilities
- Manage supplier relationships with Global IFM Partners to ensure service delivery meets expectations; maintain strong, positive relationships to achieve integrated, seamless facilities-related projects and service delivery.
- Seek continuous improvement and outstanding services for both Hard and Soft Services, including the application of digitalization innovations.
- Ensure Global IFM Partners follow contractual obligations, scope of work, and key performance indicators; accountable for service delivery and escalations.
- Drive global standardization across services within the IFM scope wherever possible.
- Collaborate closely with Facility Heads across different CSL locations (Hubs and Production Sites) and maintain strong relationships with respective senior stakeholders.
- Foster a culture of continuous improvement by focusing on operational efficiency and eliminating “non-value added” activities.
- Provide a positive and equitable working environment emphasizing CSL Values: Customer Focus, Innovation, Integrity, Collaboration, and Superior Performance.
- Comply with CSL Behring’s Safety Program, including Health and Safety mandates and OSHA requirements.
- Complete any other duties or responsibilities assigned by senior management.
Requirements
- BA/BS degree; Master’s degree in Business Administration, Technology, or a relevant field (preferred).
- Demonstrated strong experience negotiating, implementing, transitioning, stabilizing, and transforming Global IFM Services.
- Previous experience implementing digitalization and sustainability initiatives in Facilities Management operations and SAP tools is encouraged.
- Strategic approach with the ability to make tough decisions under pressure.
- Strong negotiation and commercial skills.
- Ability to prioritize, lead, and empower local teams while interfacing regularly with senior management and partners.
- Budget and cost management skills.
- Willingness to travel globally (up to 50 days per year).
- Proficient in English.
Pay
- For roles based in Kankakee, IL: Expected base salary range is $160,000–$189,000. Individual base salary is determined by qualifications, skill level, experience, competencies, and other relevant factors. Total compensation may also include incentive compensation and equity.
- For roles based in Waltham, MA: Expected base salary range is $183,000–$217,000. Individual base salary is determined by qualifications, skill level, experience, competencies, and other relevant factors. Total compensation may also include incentive compensation and equity.
About CSL Behring
CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop, and deliver innovative therapies for people living with conditions in immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms—plasma fractionation, recombinant protein technology, and cell and gene therapy—to support continued innovation and refine ways in which products can address unmet medical needs.
CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people and delivers lifesaving therapies to people in more than 100 countries.
Benefits
For more information on CSL benefits, visit How CSL Supports Your Well-being.