Senior Quality Manager (Onsite)

Location: Middletown, NY (Onsite)

U.S. citizenship is required for this role.

About the role

As the Quality Manager at Pratt & Whitney, you will lead quality operations in a highly technical aerospace manufacturing environment where precision, compliance, and process excellence are critical to delivering products that meet the highest standards of performance and reliability. You will partner closely with Operations, Manufacturing, Materials, Engineering, and Quality leadership to strengthen our quality culture, develop our people, and continuously improve our processes and products.

Responsibilities

• Lead and strengthen the site quality culture by partnering closely with Operations and Manufacturing to promote accountability, compliance, defect prevention, and a right-first-time mindset.
• Establish and execute initiatives to improve quality signature of hardware, processes, and products while reducing variation and risk.
• Provide day-to-day operational leadership and decision-making, overseeing allocation of resources to meet customer demand.
• Develop discipline health of the technical team to maintain a cross-trained team that can easily respond to customer needs.
• Provide technical leadership for non-conforming material, including evaluation, disposition, and effective communication and processing through the Material Review Board (MRB) process.
• Partner with Operations, Materials, Engineering, and other functional teams to proactively identify constraints, resolve issues, and maintain alignment to customer delivery requirements.
• Define and implement plans to support the objectives of the business including Quality, CORE, and financial metrics.
• Obtain the necessary resources (equipment, manpower, etc.) effectively to meet long-range and near-term goals.
• Lead Process Improvement opportunities using CORE and Lean Strategies to enhance quality, reduce process cycle time, and lower operational costs.
• Provide effective communication to ensure alignment within the quality operations team.
• Track, maintain, and act on feedback/metrics to positively impact departmental and individual performance.
• Manage employee performance and morale.
• Lead preventive and corrective actions across the site, as appropriate.
• Communicate with site and Quality leadership regarding metrics and non-conformances.
• Support audit readiness and management of corrective/preventative actions.

Requirements

• An Advanced Degree in a related field and a minimum of 7 years of experience in Quality Assurance, Manufacturing, or a related technical environment, OR a Bachelor’s Degree and a minimum of 10 years of prior relevant experience.
• Minimum 5 years of experience in quality management, people leadership, or a related supervisory role.

Qualifications (Preferred)

• Bachelor’s or Advanced Degree in Materials Science, Engineering, or a related technical discipline.
• Previous experience in aerospace manufacturing, advanced coatings, special processes, materials, or other highly technical manufacturing environments.
• Strong familiarity with inspection methods and inspection tooling.
• Knowledge/experience with quality systems and standards such as ISO 9001.
• Prior experience as a Lead Auditor or leading internal/external audit activities.
• Ability to prioritize competing demands and make timely, data-driven decisions in a high-pressure manufacturing environment.
• ASQ-CQE certification is a plus.
• Strong interpersonal skills and the ability to work within a group setting and interface directly with shop floor management.

Pay

The salary range for this role is $132,400 - $251,600 USD.

Benefits

• Medical, dental, and vision insurance.
• Life insurance, short-term disability, and long-term disability.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules.
• Employee assistance program.
• Employee Scholar Program.
• Parental leave.
• Paid time off and holidays.
• Eligibility for annual short-term and/or long-term incentive compensation programs (dependent on role level and collective-bargaining agreement status).