Senior Manager, Quality (Onsite)

Location: Lansing, MI (US-MI-LANSING-PLANT 1, 5640 Enterprise Dr) – Onsite role. U.S. citizenship is required due to program access restrictions.

About the Role

Pratt & Whitney AutoAir (Lansing, MI) designs, manufactures, and repairs composite components, engine test equipment, and nacelles for the aerospace industry. We’re seeking a professional Quality Manager to ensure QMS adherence and overall product quality while supporting daily operations of the assigned manufacturing cell, which typically includes operators and inspectors. This is an opportunity to enter the aerospace industry and develop skills in a thriving field.

Responsibilities

• Lead and develop a team of quality engineers to deliver results while ensuring safety, quality, delivery, and cost.
• Mentor the quality organization to foster a culture of accountability, continuous improvement, and operational excellence.
• Partner with safety, operations, engineering, materials, and maintenance teams to meet deliverables and solve problems.
• Evaluate and approve technical data and work instructions in support of engineering and operations.
• Lead the Material Review Board Crib and Clinic members to manage inventories and projects, including conducting investigations, analysis, and developing corrective actions for nonconformities.
• Develop proactive quality initiative strategies and drive their implementation.
• Perform Escape Management procedures, root cause analysis, and recommend corrective actions for internally produced products and processes.
• Promote the Product Safety and Quality culture through compliance with the QMS and adherence to Quality Cardinal Rules.
• Manage the internal audit and corrective action programs.
• Champion best practices to reduce quality notifications, Cost of Poor Quality, accruals, time on part, and customer returns.
• Represent the business with external customers and suppliers, building relationships and resolving concerns.

Requirements

• Advanced degree and 7+ years of experience in Quality, Engineering, or Operations in Aviation, Aerospace, Space, Defense, or a similar regulated industry; OR
• Bachelor’s degree and 10+ years of relevant experience; OR
• Associate’s degree/Technical School Diploma and 12+ years of relevant industry experience; OR
• High School diploma or Military/Technical Training (e.g., A&P Certificate) and 14+ years of relevant industry experience.
• 5+ years of experience in Quality Assurance, Quality Engineering, or MRO operations.
• 5+ years of leadership experience, ideally managing technical teams.
• Experience with Quality Management Systems (e.g., AS9100/AS9110 or ISO 9001) and audit processes.

Preferred Qualifications

• University degree in Engineering, preferably Mechanical or Quality Engineering.
• ASQ certifications (CQE, CQA, CMQ/OE) or equivalent.
• FAA Airframes & Powerplant License.
• Operations leadership and personnel management experience, ideally within a collective bargaining unit/union workforce.
• Working knowledge of Pratt & Whitney shop practices, quality standards, and inspection methods.
• Strong understanding of FAA Part 145, EASA, AS9110, and other relevant regulatory frameworks.
• Root Cause and Corrective Action experience (e.g., QCPC, RCCA, Red-X, Fault Tree).
• Experience with Lean Manufacturing and continuous improvement methodologies (e.g., CORE/ACE/Six Sigma).
• Proficiency in Microsoft Office Suite, SAP ERP, and Solumina MES.
• Ability to communicate effectively with all levels of management, shop personnel, external customers, and regulatory agencies (e.g., DCMA, FAA).

Pay

The salary range for this role is $132,400 – $251,600 USD. The range reflects all experience levels, and RTX considers factors such as role, responsibilities, work experience, location, education/training, and key skills when extending an offer.

Benefits

• Medical, dental, and vision insurance.
• Life insurance, short-term disability, and long-term disability coverage.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules (role-dependent).
• Employee assistance program.
• Employee Scholar Program.
• Parental leave.
• Paid time off and holidays.
• Eligibility for annual short-term and/or long-term incentive compensation programs (role and collective-bargaining agreement dependent).