Senior Quality Engineer - FY27

Job Duties

• Performs functional, system, and integration tests for new and existing features.
• Improves communication and collaboration to enable rapid product development by serving as the liaison between the development and testing automation teams.
• Increases application/system testing by anticipating and correcting operational issues before their occurrence via testing tools.
• Creates more stable application environments by continuously improving the application quality and ensuring automation testing can easily be invoked and is scalable.
• Works under light supervision with wide latitude for independent judgment.
• Serves as a mentor by conducting training sessions and assisting less experienced peers.
• Led in root cause analysis methodologies, remediation, and prevention.
• Presents 1 to 2 QA training sessions and/or workshops annually for internal stakeholders to help drive new initiatives.
• Responsible for finding, tracking, and prioritizing high-value bugs and driving toward their resolution.
• Writes and maintains various forms of tests ranging from unit tests to automated end-to-end tests.
• Performs other job-related duties as assigned.

Knowledge & Skills

• Ability to adjust to changing priorities and work in a fast-paced environment.
• Solid critical thinking skills to identify issues and propose effective solutions.
• Team-oriented mindset with the ability to work effectively with diverse teams.
• Ability to understand team members' perspectives to foster a supportive and productive work environment.
• Keen eye for detail to ensure thoroughness in testing and documentation.
• Excellent organizational skills to balance multiple projects and deadlines effectively.
• Proficiency in end-to-end and exploratory testing methodologies.
• Comprehensive understanding and substantive expertise in more than one of various testing types, including: Functional Testing, Regression Testing, Performance Testing, Security Testing, Usability Testing, Integration Testing, Unit Testing, User Acceptance Testing, and Accessibility Testing.
• Expertise in programming or scripting languages commonly used in automation (e.g., Java, Python, JavaScript).
• Knowledge of performance testing tools (e.g., LoadRunner, JMeter).
• Strong understanding of SDLC, Agile methodologies, and experience with CI/CD tools (e.g., Jenkins, GitLab CI).
• Strong analytical skills for data-driven decision-making.
• Excellent communication skills for articulating complex technical concepts to various stakeholders in easy-to-understand methods.
• Demonstrated ability to manage and prioritize multiple testing initiatives simultaneously.
• Proven track record of driving quality improvements across cross-functional teams.
• Advanced understanding of application testing landscape and advantages/disadvantages of competing tools.

Qualifications

• Bachelor's Degree in Computer Science, Software Engineering, or a related technical field.
• 6 years of experience that includes the following: writing API (REST/SOAP) testing scripts, writing/maintaining UI or browser emulation scripts using Selenium, TestNG, or Protractor, using programming/scripting languages (Java, JavaScript, Bash, and Python), using load testing software like JMeter, using CI/CD orchestration systems (AWS CodeBuild/CodePipeline, Bamboo, and Jenkins), Using Jira or Workfront, end-to-end automation testing, and conducting multiple QA training sessions and/or workshops at conferences, meet-up groups, or internally.
• Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.
• Preferred Qualifications: Master's Degree or PhD, Hands on experience with PaaS systems such as Salesforce, Banner, and Workday, Ability to write SQL queries in TSQL databases (Oracle, MSSQL, MySQL, and PostgreSQL), Experience working in non-SQL datastores (MongoDB, AWS Dynamo DB, and Hadoop), Familiarity with Linux environment and shell scripting, Exposure to any mobile development with Android or iOS.

Benefits

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.