Senior Quality Engineer

Position Summary

The Sr. Quality Engineer will drive continuous quality improvement through development and use of a customized QMS, KPIs, effective root cause analysis and problem resolution. The role also requires close interaction with the supply chain, manufacturing and other cross-functional departments to ensure that designs meet all cross-functional requirements. The ideal candidate must be self-motivated, able to handle multiple project assignments and willing to learn and adapt in a fast-paced engineering organization.

Core Duties And Responsibilities

• With support from internal and external expertise, develop, implement and maintain a certified QMS to ISO 9001:2015.
• Work with Manufacturing and Engineering teams to develop and revise effective procedures that comply with ISO 9001:2015 QMS requirements while maintaining lean operations.
• Provide training and support to operations personnel in all aspects of quality.
• Provide technical leadership and mentor other members of the Ops QA Team.
• Conduct QMS audits to drive process standardization, waste elimination, and compliance to ISO 9001:2015 standard.
• Provide support for product development and new product introduction process (NPI), including technical benchmarking and capability assessments.
• Collaborate with design engineers to develop robust inspection and verification test strategies to ensure safe, reliable products are implemented.
• Review user documentation to ensure that required warnings, labels and symbols are properly documented as required by standards.
• Help to develop IQ/OQ/PQ for new equipment and fixtures and execute verification / validation qualifications.
• Review design specifications and design outputs (reports, prints, etc.) to assure that appropriate design requirements are specified and confirm quality requirements prior to successful design transfer to manufacturing and suppliers.
• Lead and/or participate in complaint investigations, failure analysis of returned products, and issues resulting in a stop ship/stop production; document findings, provide reports and analysis; apply root cause analyses using 5Why, Fishbone diagrams etc; drive implementation of solutions to prevent recurrence of root causes.
• Participate in Engineering Change Order process (ECO) and New Product Introduction process (NPI). Develop quality control plans and risk assessments reviews.
• Develop and maintain a detailed understanding of Plug Power products and related understanding of existing designs and functionality.
• Represent Plug Power in a professional manner at all times and in all interactions.
• Perform all other duties as assigned.

Education And Experience

• Bachelor's degree in Electrical and/or Mechanical Engineering or similar technical field. Associates degree considered with additional experience.
• 5-7 years related quality experience in a manufacturing environment.
• Knowledge of quality system methodologies including 8D, Lean, 5 Why's, Pareto Analysis, Six Sigma, 8-D.
• Knowledge of ISO 9001:2015 or ISO13485 and other recognized international quality system standards.
• Working knowledge of domestic and international regulatory and compliance schemes: UL, IEC, CE, GSA, CSA, FCC, CB Scheme, CE Directives (LVD, EMC, RoHS, REACH, CA65, Energy Efficiency).
• Ability to read mechanical drawings and prints. Knowledge of machining, sheet metal fabrication, and assembly practices.
• Must work well with diverse groups of people and be able to function independently or collaboratively in a team setting.
• Strong problem-solving skills.
• Strong organizational skills.
• Project management skills.
• Attention to detail.
• Strong written and verbal communication skills.
• Advanced computer skills using Microsoft Office applications.
• Must have a valid driver's license in good standing and the ability to travel.

Pay

$95,040.00 - $142,500.00

Benefits

• Health, Dental & Vision Insurance eligibility starting from the first day of hire
• 401(k) with 5% company match
• Bonus eligibility
• Paid time off including vacation, personal and sick time
• Paid Holidays
• Wellness Reimbursement Program
• Potential to apply for Tuition Reimbursement
• Fertility and Family Building Benefit
• Employee Referral program
• Employee Assistance Program