Senior Quality Engineer
ITT Inc. (NYSE: ITT) is a diversified global manufacturer of highly engineered critical components and customized technology solutions for flow, aerospace and defense, transportation, industrial, and energy markets. With a market cap of roughly $20 billion, ITT employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries.
About the role
The Senior Quality Engineer will manage tasks related to current production processes, continuous improvement, and daily support with internal and external customers. This role will lead MRB and RMA activities, root-cause problem solving, and improvement initiatives to prevent recurrence of customer escapes and internal defects. The Senior Quality Engineer will also ensure compliance and readiness for new product launches using Advanced Product Quality Planning techniques.
Responsibilities
- Work directly with customers to understand and mitigate quality concerns, providing timely responses for containment, root-cause analysis, corrective action, and effectiveness reviews.
- Read, interpret, and ensure customer requirements are followed and flowed into supplier purchase orders.
- Organize on-site customer visits and audits.
- Support production by analyzing problems, recommending and implementing corrective actions, and obtaining data to create metrics and plans for continuous improvement.
- Create, monitor, and improve production quality metrics such as first-pass yield; develop appropriate charts for display and actively participate in daily GEMBA meetings.
- Lead and teach multidisciplinary teams to perform root-cause analysis on internal and external products with timely responses, ensuring corrective actions are validated to prevent recurrence of non-conformances.
- Perform internal audits and create reports per procedures.
- Act as a Quality representative on the Engineering Change Control Board.
- Lead cultural transformation of quality standards throughout the Production and Quality organization by adhering to the Quality Management System and reinforcing core values of respect, integrity, and accountability.
- Lead creation of part acceptance standards for Final Inspection, Assembly, and Receiving Inspection areas, ensuring these requirements flow down to suppliers.
- Other responsibilities as assigned.
Requirements
- BS degree or equivalent experience.
- 10+ years of technical industry experience in a manufacturing environment (Aerospace, Military, or Automotive preferred).
- Working knowledge of materials: plastics, metals, elastomers, and metal finishes.
- OEM documentation experience (drawing, specification, router, BOM, parts list, etc.).
- Demonstrated leadership or program management abilities.
- Proficiency in MS Excel, MS PowerPoint, MS Word, and Outlook; excellent written and oral communication skills.
- Proactive approach to planning, organization, and problem resolution.
- Ability to foster teamwork and diversity by soliciting facts and opinions from team members and creating an open environment for sharing data.
- Ability to present to leadership and make best-practice decisions.
- Travel requirement: up to 20% (domestic and international).
Certified Quality Engineer, Certified Quality Auditor, Certified Quality Manager, Lean Six Sigma Green Belt or higher preferred.
Benefits
ITT offers a competitive salary and robust total rewards package, including:
- Health insurance, 401(k), short- and long-term disability, and paid time off.
- Growth and developmental opportunities.
- Incentive compensation programs (specific benefits may vary based on collective-bargaining agreements).
Pay
Annual salary range is $116,900 to $174,700, plus benefits and incentive plans. The salary offered will be based on candidate experience, qualifications, location, and market considerations.