Senior Quality Engineer
Amazon · Middlesex County, MA · 2 wk ago
EngineeringFull-time
Key job responsibilities
- Support the development and maintenance of the Quality Management System (QMS), including control plans, inspection standards, and procedures that scale from pilot through high-volume production
- Execute IQC, in-process inspection, and final product acceptance activities. Support the Material Review Board (MRB) process for non-conforming material disposition
- Maintain quality data systems for tracking defects, yields, escapes, and corrective actions. Use data to identify trends and drive improvements
- Participate in DFMEAs and PFMEAs during product and process development. Provide quantitative feedback on manufacturability, process capability, and quality risk to design teams
- Support quality readiness for New Product Introductions (NPI), applying design-for-quality and design-for-inspection principles early in the development cycle
- Execute measurement system analysis (MSA), process capability studies (Cpk/Ppk), and validation protocols to qualify new products and processes
- Execute Supplier Quality Engineering activities - ensure suppliers complete PPAP and meet quality requirements before parts are released for production. Conduct first article inspections (FAI) for new parts and engineering changes
- Monitor supplier quality performance through scorecards, corrective action requests (SCARs/8Ds), and business reviews. Drive supplier improvement and development
- Collaborate with Supply Chain and Process Engineering to assess and mitigate supplier quality risks for new product introductions
- Operate and support the metrology lab - CMM programming, optical measurement systems, gauge calibration, and precision measurement capabilities
- Validate measurement systems (MSA/Gage R&R) and provide metrology support for dimensional analysis, root cause investigations, and process capability studies
- Maintain calibration programs for production gauges, fixtures, and measurement equipment in compliance with quality standards
- Conduct root cause analysis using structured methodologies (8D, 5-Why, Fishbone, fault tree) for internal defects, customer escapes, and supplier quality issues
- Support the escape and quarantine process - contain affected product, determine disposition, and implement corrective/preventive actions to prevent recurrence
- Track quality metrics (DPPM, first pass yield, escape rate, cost of poor quality) and drive continuous improvement through data analysis and cross-functional problem solving
Basic Qualifications
- Bachelor's degree in Industrial Engineering, Mechanical Engineering, or other STEM field
- 7+ years of experience in quality engineering within environments producing complex electromechanical or precision hardware products
- Experience with APQP/PPAP processes, DFMEA/PFMEA, control plan development, and core quality tools (SPC, MSA, 8D, 5-Why)
- Experience with metrology or dimensional inspection functions (CMM, optical measurement, gauge calibration)
- Experience with Material Review Board (MRB) processes and non-conformance disposition
- Demonstrated ability to influence product and process design through data-driven quality arguments
- Experience in high-mix or evolving product environments where quality systems must adapt to frequent design iterations
Preferred Qualifications
- Master's degree in electrical engineering, computer engineering, or equivalent
- 10+ years of experience in quality engineering, including experience supporting operations for new products under compressed timelines
- Experience in automotive, aerospace, medical devices, or other advanced hardware environments
- Six Sigma Black Belt or Green Belt certification; CQE (Certified Quality Engineer) credentials
- Understanding of GD&T (Geometric Dimensioning & Tolerancing) and its application to complex mechanical assemblies
- Experience with quality data systems, production analytics platforms, and statistical software (Minitab, JMP, or equivalent)
- Knowledge of relevant quality standards (ISO 9001, IATF 16949, AS9100) and their practical implementation
- Strong written and verbal communication skills, with the ability to present data-driven quality insights and risk assessments to leadership