Senior Quality Control Specialist GSE

About the role

The Sr. Quality Control Specialist, Ground Support Equipment functions as a subject matter expert within the Ground Support Equipment (GSE) Team at Alaska Airlines and Horizon Air. This role exercises considerable judgment in developing and overseeing quality control programs as well as performing complex quality control audits of vendors performing maintenance activities on Ground Support Equipment owned by Alaska Airlines (AS).

Responsibilities

• Acts as a subject matter expert, partners with the Regional Manager, Ground Support Equipment to develop and oversee quality control programs.
• Maintains work-in-progress to ensure all vendor workmanship is of acceptable quality and that all work is accomplished in accordance with the work scope, on time and in compliance with applicable specifications.
• Exercises considerable judgment to conduct complex reviews, investigations, and a variety of quality control audits to facilitate improvement in processes that support GSE operations.
• Collaborates with auditees in an effective manner working with all levels of GSE leadership and vendor maintenance providers to collect compliance data to help support their process improvements.
• Conducts follow-up checks, monitors development and verifies implementation and effectiveness of corrective actions.
• Reviews root cause analysis to identify process level breakdowns.
• Understands business processes and key controls to mitigate operational and safety risks.
• Leads and assists with ad hoc departmental/administrative and project-based initiatives.

Requirements

• 4 years of practical Ground Support Equipment (GSE) experience, including either 1 year supervising GSE technicians or 1 year performing quality control audits.
• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
• Thorough understanding of airline safety and operating standards, as well as a thorough understanding of GSE operations.
• Strong capability in problem solving, planning, organizational, and analytical skills.
• Strong ability to balance and effectively manage multiple project/demands.
• Proficiency with Microsoft Office (Word, PowerPoint, and Excel).
• Able to travel up to 75%.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Automotive Service Excellence (ASE) Certification.
• Technical trade school in repair and maintenance.
• Electric powered vehicle experience.

Skills

• Strong capability in problem solving, planning, organizational, and analytical skills.
• Strong ability to balance and effectively manage multiple project/demands.
• Proficiency with Microsoft Office (Word, PowerPoint, and Excel).
• Able to travel up to 75%.
• Minimum age of 18.
• Must be authorized to work in the U.S.
• Automotive Service Excellence (ASE) Certification.
• Technical trade school in repair and maintenance.
• Electric powered vehicle experience.

Benefits

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Annual bonus plans
Generous holiday and paid time off

Pay

Salary Range: $86,700 -- $130,050 / year
Salary Details: Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees.

Schedule

Full-Time

Qualifications

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.