Senior Quality Assurance Specialist - Remote
About the Company
The organization operates globally in the healthcare industry, focusing on improving health outcomes by connecting individuals with care, pharmacy benefits, data, and resources. It addresses challenges in health optimization on a broad scale, leveraging technology to support millions in living healthier lives.
About the Role
The Senior Quality Assurance Specialist is responsible for conducting independent second line compliance monitoring, testing, and oversight to ensure adherence to laws, regulations, and internal policies. This position evaluates the effectiveness of first line controls, identifies compliance gaps and emerging risks, and supports management by reporting findings and tracking corrective actions. The role contributes to maintaining regulatory compliance across business functions and supports regulatory examinations and audits.
Responsibilities
- Conduct compliance monitoring, testing, and validation to assess adherence to applicable laws and internal requirements
- Prepare clear documentation of testing scope, methodology, results, and conclusions
- Maintain schedules, inventories, and issue logs to evidence compliance activities
- Assess design and effectiveness of first line controls and challenge adequacy of processes and corrective actions
- Report monitoring results, trends, and risks to management and governance committees
- Identify compliance gaps and provide recommendations for corrective actions
- Execute risk-based monitoring across various regulatory domains including consumer compliance and BSA/AML
- Track and validate remediation of compliance issues with follow-up testing
- Support regulatory examinations, audits, and external reviews through documentation and coordination
- Monitor regulatory changes and evaluate impacts on business and compliance plans
- Escalate material compliance issues through governance channels
- Perform other assigned duties
Requirements
- Minimum of 2 years in compliance monitoring, testing, quality assurance, audit, risk management, or second line oversight, preferably in financial services
- Experience partnering with and challenging internal business partners and control owners
- Skills in documenting reviews, data analysis, and using compliance monitoring systems