Senior Quality Assurance Manager

Position Objective

A Lead Quality Strategy Deployment role at the plant level, aligning with business objectives, regulatory requirements, and customer expectations.

Key Accountabilities

• Quality Leadership & Strategy

• Champion a culture of quality, safety, and accountability
• Deploy and sustain the AAF Quality Management System (QMS)
• Integrate quality objectives into short- and long-term business strategy
• Serve as a key member of the plant leadership team

• Customer & Supplier Quality

• Lead customer-facing quality activities
• Drive proactive issue prevention and customer satisfaction improvement
• Partner with Purchasing and Corporate function to manage Supplier Quality Assurance (SQA)
• Monitor and communicate supplier performance and improvement actions

• Continuous Improvement & Operational Excellence

• Lead root cause analysis (RCA), CAPA, and preventive systems
• Support new product/process launches with Change Management Process
• Identify and execute cost reduction and process optimization initiatives

• Quality Systems and Compliance

• Lead development, implementation, and maintenance of QMS documentation and processes
• Oversee internal/external audits and regulatory compliance (e.g., ISO9000, industry standards)
• Ensure compliance with customer, regulatory, and internal requirements
• Manage Management Review processes and follow-up actions

• Data Metrics & Performance Management

• Define and track key quality KPIs (scrap, yield, complaints, etc.)
• Analyze trends and drive data-driven decision-making
• Establish quality and reliability standards using statistical methods

• Team Leadership and Development

• Build and lead a high-performing Quality organization
• Provide coaching, training, and career development
• Manage departmental budget and resource planning

• Safety and Compliance

• Ensure adherence to company safety programs and OSHA regulations
• Promote safe behaviors within both office and production environments

Position Requirements

• Bachelor’s degree in engineering or related technical field; 5+ years in manufacturing, quality, or engineering leadership roles
• Experience in customer-facing quality and supplier quality management
• ISO9000:2015 Lead Auditor
• Six Sigma Green Belt or Black Belt
• ASQ Certifications (CQM, CQE, CQA)
• Strong leadership and cross-functional influence
• Advanced problem-solving and statistical analysis
• Excellent communication (executive and at all levels)
• Proficiency in Microsoft Office and quality tools
• Ability to translate data into actionable business insights

About the Role

AAF International is a global leader in clean air solutions, part of the Daikin Group. The role involves leading quality strategies, customer interactions, and continuous improvement efforts.

Qualifications

Must have a Bachelor’s degree in engineering or related technical field, 5+ years of relevant experience, and certifications such as ISO9000:2015 Lead Auditor, Six Sigma Green Belt or Black Belt, and ASQ Certifications (CQM, CQE, CQA).

Skills

Strong leadership, problem-solving skills, excellent communication, proficiency in Microsoft Office, and ability to translate data into actionable insights are required.

Benefits

AAF International offers competitive compensation, benefits, and a supportive work environment.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with standard business hours.

Equal Opportunity Employer

We are committed to providing equal opportunities for all candidates regardless of race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship, veteran status, uniform servicemember status, age, disability, or any other legally recognized protected personal characteristics.