Senior Quality Assurance Automation Manager

The Role

The Senior Quality Assurance Automation Manager will lead and grow an existing QA team while building a cross-functional quality program spanning software development, data analytics, and customer technology. You will define and implement a modern testing strategy from the ground up — establishing standardized practices with quality gates across all three domains. Through close partnership with development, data, and customer technology leads, you will ensure every system we ship is validated through automated functional, integration, load, performance, and contract tests. You will own quality outcomes across the organization and drive the transformation of how US Cold Storage thinks about and delivers software quality.

Technical Environment

• 130+ engineers across software, data, and customer technology teams
• Java monoliths and microservices
• Azure data factory and Snowflake
• EDI
• Cross-platform CI/CD-driven releases
• Real-time streaming pipelines sourcing disparate systems
• Mission-critical production systems supporting daily operations

What You Will Own

• Build and lead a high-performing QA organization of managers, architects, and automation engineers
• Coach teams to treat quality as a shared engineering responsibility
• Define and implement a unified quality engineering strategy across development, data engineering, and customer technology teams
• Establish automation-first standards that scale with distributed systems
• Embed quality gates into CI/CD pipelines across multiple platforms
• Ensure test suites are performant, maintainable, and aligned with architecture
• Build a metric-driven program tracking coverage, defect escape rates, performance benchmarks, and release quality
• Establish OKRs and hold teams accountable to measurable improvements
• Communicate risks, tradeoffs, and resource needs clearly to leadership

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field
• 10+ years of automated software quality assurance experience
• 5+ years of QA management experience
• Demonstrated success building metric-driven QA programs with measurable improvements in reliability and release quality
• Strong understanding of test pyramids spanning unit, integration, contract, and end-to-end testing
• Experience embedding quality gates into CI/CD pipelines
• Experience building automated test systems for distributed APIs, EDI integrations, event-driven architectures, and data pipelines
• Experience building and leading QA teams across multiple disciplines and skill levels
• Ability to communicate technical tradeoffs, quality risks, and program outcomes to audiences ranging from engineers to executives
• Ability to represent your team's work, priorities, and resource needs across the organization

Preferred Experience

• QA automation platforms such as QA Wolf, Tricentis, Lambda Test or Equivalent
• Testing ETL/ELT and streaming data transformations
• EDI validation and trading partner compliance testing
• Azure or Snowflake cloud delivery environments
• Logistics, warehousing, or supply chain systems