Senior QA Engineer

Responsibilities

• Proactively identify opportunities to build or improve technical solutions to help improve product quality and QA throughput.
• Build, extend, and maintain test automation and test tools in support of the overall quality engineering mission.
• Stay up-to-date on the latest AI tools and best practices. Look for ways to leverage those in our internal tooling and quality engineering processes.
• Help own product pipeline health.
• Move quickly to identify blocking issues and resolve them.
• Identify ways to optimize the pipelines to reduce friction, improve overall product quality, and get features into the hands of our customers more quickly.
• Develop and maintain high-quality documentation for our tooling and quality engineering processes.
• Own and groom the QA team’s JIRA backlog.
• Prioritize bug fixes based on impact severity and frequency. Regression tests need to be working as-expected. Broken and flaky tests must be addressed rapidly.
• Ensure tickets don’t fall through the cracks and the team meets the company SLA’s.
• Keep test infrastructure improvements, tools development, and other strategic project work moving forward.

Qualifications

• Strong written and verbal communication skills.
• Demonstrable experience building or extending AI-based tools and processes for quality engineering functions.
• Excellent test design, test planning, and test execution skills with a superior attention to detail.
• Highly motivated with a strong sense of ownership.
• Disposed to owning and driving quality within their assigned areas.
• Highly engaged and inclined to drive quickly for results.
• Team player who collaborates effectively with different roles including developers, PMs, and designers.
• Proven ability to help mentor junior engineers and provide technical leadership for their work.
• Deep understanding of the product life cycle with an ability to help drive process improvements.
• Expertise in designing, maintaining, and writing automated front-end and service test cases.
• Strong familiarity with Agile team setting and processes.
• Expertise in designing, maintaining, and writing automated front-end and service test cases.
• Strong familiarity with Agile team setting and processes.
• Experience coding in Javascript/Typescript, Java, or C#.