Senior QA Documentation Specialist

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.

About the role

The Senior QA Documentation Specialist is responsible for advanced oversight, governance, and continuous improvement of cGMP quality systems supporting vaccine manufacturing at the Marietta site. This role serves as a recognized subject matter expert (SME) for Documentation systems, with increased accountability for system performance, regulatory compliance, inspection readiness, and data integrity. The Senior QA Documentation Systems Specialist evaluates quality risks, leads complex investigations and CAPAs, and provides quality decision-making for their assigned system. The individual partners cross-functionally to ensure quality systems are robust, effective, and aligned with global and regulatory expectations.

This role is hybrid. You will be on site regularly and will have flexibility to work remotely. Occasional travel to supplier sites and audits is expected.

Responsibilities

• Acts as site-level system owner or SME for assigned cGMP quality systems, ensuring the Documentation Systems procedures/processes are robust and compliant with Regulatory and global requirements.
• Owns Documentation system performance, including KPI development, trend analysis, escalation, and action planning.
• Provides risk-based quality assessments and recommendations to site leadership and cross-functional stakeholders.
• Leads inspection readiness activities, including system defense, data package preparation, inspector interaction, and response authorship.
• Responsible for execution of training activities on cGMP quality systems (Qualified Trainer).
• Serves as QA liaison with site operations and global quality organizations to resolve systemic quality issues.
• Mentors and coaches site individuals, providing technical guidance and system knowledge transfer.
• Responsible for backup roles for Documentation Coordinator and Quality Manager when applicable.
• Leads quality system continuous improvement and simplification initiatives with measurable compliance or efficiency outcomes.
• Completes all activities in compliance with cGMPs, internal procedures, EHS requirements, and regulatory standards.

Requirements

• Bachelor’s degree in a scientific, engineering, pharmacy or related discipline, or equivalent experience.
• 5+ years pharmaceutical or regulated industry experience within a Quality organization, with demonstrated ownership of quality systems.
• Experience supporting regulatory inspections and authoring or contributing to inspection responses.
• Experience with data trending, KPI development, and management review reporting.
• Technical understanding of industry & science practice related to business.

Preferred Qualifications

• Master’s degree in science or business discipline or an additional BS.
• Strong ability to influence cross-functional stakeholders and drive compliance without direct authority.
• Advanced knowledge of cGMP regulations and quality system governance.
• Demonstrated application of quality risk management principles.
• Strong written and verbal communication, including inspection-facing interactions.
• Ability to mentor others and act as an informal technical leader.
• Proficiency with electronic quality management systems (eQMS) and data integrity controls.

Skills

• Data Integrity
• Detail-Oriented
• Digital Fluency
• GxP Regulations
• Influencing Without Authority
• Lean Management
• Pharmaceutical Regulatory Compliance
• Problem Solving
• Quality Assurance (QA)
• Risk Awareness
• Technical Writing

Benefits

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.