Senior QA Analyst

Job Responsibilities

• Responsible for manual and automated software QA testing
• Coordinating ticket assignments and collaborating with QA and CRM/4D & Desktop team to complete assigned tickets
• Test incoming software from Development Teams
• Identify, analyze, and document problems with program function, output, or content
• Monitor bug resolution efforts and track successes
• Utilize Jira for managing incoming tickets and working with a high sense of urgency to resolve software bugs
• Write and maintain automated end-to-end testing utilizing modern frameworks such as Cypress and languages such as JavaScript & Python

Qualifications

• Experience testing web or native applications (MacOS)
• Proficiency in modern software QA best practices (functional and non-functional testing)
• Effective and articulate communication skills
• Strong attention to detail with a creative edge to discover defects under various customer personas
• Team player with excellent collaboration skills
• A passion for growth in learning new technologies and tools to support testing strategy
• Knowledge of Git version-control system
• Familiarity with agile development processes and kanban project-management workflow is preferred
• Experience writing and maintaining automated end-to-end tests using modern frameworks such as Cypress, and languages such as JavaScript and Python
• Familiarity with accessibility testing and WCAG standards would be a bonus
• Familiarity with application life-cycle management tools, including CI/CD processes preferred
• Understanding of client/server interaction and network protocols
• Basic understanding of query languages (such as SQL) and relational database-management tools preferred
• ISTQB Foundation Level certification would be a big plus