Senior Public Safety Officer - UTPD

Position Summary

The primary purpose of the Senior Public Safety Officer position is to safeguard institutional property, personnel, and visitors through vigilant observation and proactive foot and vehicle patrols, and the enforcement of Institutional and Divisional policies, rules, and regulations. The position maintains a collaborative partnership with the Patient Relations Team in support of the institutional visitor management strategy. The Senior Public Safety Officer plays a critical role in ensuring operational readiness of security technology, software, and devices by monitoring and reporting technology issues.

Key Accountabilities

• Provides team leadership and ongoing professional development of Public Safety Officers.
• Maintains a collaborative partnership with the Patient Relations Team in support of the institutional visitor management strategy.
• Works closely with Public Safety Supervisor to accomplish departmental objectives.
• In the absence of the Public Safety Supervisor, may be required to perform Public Safety Supervisor duties.
• Completes quality assurance reviews of staff.
• Participates in the field training of Public Safety Officers.
• Engages in classroom and field training activities to meet the goals of the public safety team.
• Performs uniform, vehicle, and operational readiness focused inspections.
• Ensures staff have a clear and thorough working knowledge of security devices and protocols.
• Ensures security devices are operating reliably and as intended, and devices in failure are reported immediately when detected.
• Affixes to the configuration and application of institutional video management systems.
• Patrols university buildings and property on foot and by vehicle to prevent theft, vandalism, or other criminal activity.
• Responds to calls for service and provides requested services in a timely manner and in accordance with policies and procedures.
• Completes appropriate security incident reports.
• Serves as a front-line contact with clients and acts as the customer's advocate to ensure the efficient and effective delivery of security services.
• Defines and oversees risk prevention rounds to identify and mitigate security risks.
• Assigns radios, keys, and other operational equipment.
• Performs other duties as assigned.

Certification/Skills

• Strong leadership, mentoring, and team development skills.
• Calm under pressure with sound decision-making in emergencies.
• Excellent communication and interpersonal abilities.
• Commitment to customer service and institutional safety.
• Commercial Driver License Class A (Class A - CDL) by State of Texas required or Commercial Driver License Class B (Class B - CDL) by State of Texas required or Commercial Driver License Class C (Class C - CDL) by State of Texas required or Driver License (DL) by State of Texas required.
• Certified Healthcare Security Officer (CHSO) by International Association for Healthcare Security and Safety (IAHSS) preferred.
• Certified Advanced Healthcare Security Officer (CAHSO) by International Association for Healthcare Security and Safety (IAHSS) preferred.
• Certified Health Security Supervisor (CHSS) by International Association for Healthcare Security and Safety (IAHSS) preferred.

Minimum Education

• A High School Diploma Or Equivalent Required.
• An Associate's Degree Preferred.

Minimum Experience

• 2 years as a Public Safety Officer or related experience required.
• 3 years of experience as a Public Safety Officer preferred.

Physical Requirements

• Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Physical Demands

• Security Sensitive: This position is a security-sensitive position pursuant to Texas Education Code 51.215 and Texas Government Code411.094.

Residency Requirement

• Employees must permanently reside and work in the State of Texas.