Senior Public Assistance Specialist – Reservist On Call

About the role

This ON-CALL position will require travel to client offices, disaster recovery sites, and deployable for multiple week assignments. This is a U.S. based position.

Responsibilities

• Working with Federal and State Recovery Programs and Initiatives, Public Assistance and its implementing regulations with subject matter expertise.
• Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of FEMA and Public Assistance issues and problems.
• Addressing strategic issues in disaster recovery operations including issues that have complex political and programmatic elements.
• Addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
• Analyze and track FEMA project worksheets and required operational data management.
• Support team and stakeholders with training and technical assistance.
• Cook up coordination and participation in resolution of project related issues and concerns.
• Optimize procedures and maintain communication and focus.
• Maintain and track each case as required in project report management information system.
• Measure performance with key metrics.
• Keep management team informed on issues, problems & resolutions.
• Superior customer service skill set, ability to listen, facilitate and negotiate problems.
• Expertise in area in which you are assigned.
• Carry out timely and accurate duties as requested.
• Travel as required to client recovery and ICF sites as required and requested by ICF management.

Requirements

• 5+ years of FEMA, State or Local Public Assistance experience (see definition above) addressing operational issues in disaster recovery operations including issues that have complex programmatic element.
• 4+ years of experience personally analyzing FEMA project worksheets.
• Must be able and willing to travel (flight and vehicle) as required for project work with minimal notice.
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.

Qualifications

• Strong proficiency in Microsoft Office Suite, MS Excel and computer use.
• High attention to detail and accuracy in documentation and reporting “on-time” and professionally, including ability to follow directions.
• Strong organizational skills, with the ability to effectively plan, prioritize and manage multiple tasks and activities, independently and collaboratively.
• Strong written and oral communication, including interpersonal and presentation skills.
• Excellent critical thinking skills to help resolve project constraints and make decisions, paired with a desire to take initiative.
• Ability to work well under continually changing deadlines and priorities.
• Awareness and appreciation of applicant situations, socioeconomic backgrounds, and community dynamics.

Skills

• Strong background in various types of construction.
• Experience addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
• Knowledge and skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.
• FEMA Certifications.

Pay

Compensation: While the range below is broader, this position will offer an hourly pay range between $32-$45 per hour, based upon % match to job description, location, etc., as determined by the hiring team. Higher education and experience will not change this salary range.

Benefits

Not specified.

Schedule

Not specified.