Senior Public Assistance Specialist – Reservist On Call

About the role

This ON-CALL position will require travel to client offices, disaster recovery sites, and deployable for multiple week assignments. This is a U.S. based position.

Responsibilities

• Working with Federal and State Recovery Programs and Initiatives, Public Assistance and its implementing regulations with subject matter expertise.
• Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of FEMA and Public Assistance issues and problems.
• Addressing strategic issues in disaster recovery operations including issues that have complex political and programmatic elements.
• Addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
• Analyze and track FEMA project worksheets and required operational data management.
• Support team and stakeholders with training and technical assistance.
• Cook up coordination and participation in resolution of project related issues and concerns.
• Optimize procedures and maintain communication and focus.
• Maintain and track each case as required in project report management information system.
• Measure performance with key metrics.
• Keep management team informed on issues, problems & resolutions.
• Superior customer service skill set, ability to listen, facilitate and negotiate problems.
• Expertise in area in which you are assigned.
• Carry out timely and accurate duties as requested.
• Travel as required to client recovery and ICF sites as required and requested by ICF management.

Requirements

• 5+ years of FEMA, State or Local Public Assistance experience (see definition above) addressing operational issues in disaster recovery operations including issues that have complex programmatic element.
• 4+ years of experience personally analyzing FEMA project worksheets.
• Must be able and willing to travel (flight and vehicle) as required for project work with minimal notice.
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.

Qualifications

• Strong proficiency in Microsoft Office Suite, MS Excel and computer use.
• High attention to detail and accuracy in documentation and reporting “on-time” and professionally, including ability to follow directions.
• Strong organizational skills, with the ability to effectively plan, prioritize and manage multiple tasks and activities, independently and collaboratively.
• Strong written and oral communication, including interpersonal and presentation skills.
• Excellent critical thinking skills to help resolve project constraints and make decisions, paired with a desire to take initiative.
• Ability to work well under continually changing deadlines and priorities.
• Awareness and appreciation of applicant situations, socioeconomic backgrounds, and community dynamics.

Skills

• Strong background in various types of construction.
• Experience addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
• Knowledge and skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.
• FEMA Certifications.

Pay

Compensation: While the range below is broader, this position will offer an hourly pay range between $32-$45 per hour, based upon % match to job description, location, etc., as determined by the hiring team. Higher education and experience will not change this salary range.

Benefits

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist.

Equal Opportunity Employer

We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.