Senior Provider Relations Coordinator

About the role

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Responsibilities

• Assist practitioners with the resolution of claims, pricing, coding, contract, and provider service issues.
• Partner with internal departments to evaluate and resolve provider, contract, and operational concerns.
• Support provider network administration activities.
• Manage more complex issues.
• Assist with training and mentoring staff.

Required Qualifications

• Bachelor’s degree and 2 years managed care operations experience handling independent work, or 6 years of relevant experience.

Preferred Qualifications

• Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
• Experience facilitating virtual meetings, presentations, and educational sessions.
• Experience reviewing and maintaining provider policies, procedures, communications, and operational documentation with a high degree of accuracy and diligence.
• Proven organizational, planning, and time management abilities.
• Experience supporting provider network operations, including provider data maintenance and contract updates.
• Experience analyzing data, preparing reports, and tracking operational trends.
• Experience resolving provider inquiries and coordinating issue resolution across teams.
• Experience supporting provider recruitment, onboarding, training, and retention efforts.

Schedule

This is a Flex position that requires 3 days in office and 2 days work from home.

Pay

Compensation: $41,700.00 - $92,800.00. Exact compensation may vary based on skills, experience, and location.