Senior Property Manager, Multifamily

ESSENTIAL JOB DUTIES

• Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager.
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example - Instilling, maintaining, and modeling the mission to be the best national management company.
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Maintain positive relations with all community vendors.
• Cook up and coordinate special projects as requested by supervisor.

Competencies

• Must be able to travel to multiple property sites on a regular basis; ability to travel to offsite locations for meetings.
• Experience in supervisory role and managing staff.
• Experience in writing and maintaining budgets.
• Maintains confidence and protects operations of business by keep information confidential.
• Detail oriented and able to focus with frequent interruptions.
• Proficient in Yardi property management software or other similar property management software.
• Oversee entire staff within assigned portfolio.

Important Experience

• 5+ years of Property Management experience.
• 5+ years of Management experience.