Senior Property Manager-

Job Overview

As a Property Manager with FirstService Residential’s Multifamily division, you’ll be responsible for managing a portfolio of rental properties of varying asset classes (affordable, Luxury, new development, Class A/B) across New York City and the surrounding boroughs.

Responsibilities

• Manage the day-to-day operations of a portfolio of affordable, rent-stabilized, and market-rate properties, including supervising team members, daily activities, and resources to achieve established financial and operational goals; conduct weekly site visits.
• Oversee all staff and operations within the assigned portfolio, including leasing activities as needed.
• Manage client and owner relationships by conducting property tours, providing property performance updates, and responding to owner requests in a timely manner.
• Maintain property cash funds.
• Participate in the development, preparation, and presentation of operational budgets and business plans.
• Achieve revenue targets by establishing rent rates and ensuring rents and fees are collected and posted accurately and on time.
• Gather, analyze, and interpret market and economic trends that may impact property performance.
• Implement short- and long-term marketing and leasing strategies to achieve occupancy and revenue goals.
• Provide input on annual budgets by analyzing financial statements, market conditions, and operational reports.
• Oversee lease administration and enforcement, including application approvals, renewals, notices, fee assessments, and resident compliance with lease terms.
• Propose and manage market-rate renewal offers and generate renewal proposals for all expiring leases.
• Develop and maintain unit turn schedules and make-ready lists.
• Manage DHCR registrations for all applicable units.
• Assist residents and resolve escalated resident concerns as needed.
• Attend and lead meetings and conference calls with ownership as required.
• Oversee construction projects, capital improvements, and compliance-related corrective work, including but not limited to LL11/FISP, LL84, and elevator modernization projects.
• Communicate regularly with residents regarding construction activities and capital improvement projects.
• Manage relationships with third-party amenity providers.
• Ensure all vendors maintain required insurance coverage and credentials through approved credentialing services.
• Oversee maintenance of building systems and infrastructure, including HVAC systems, boilers, elevators, and other critical property components.
• Process accounts payable accurately and in a timely manner.
• Initiate legal proceedings, including non-payment, nuisance, and other applicable housing cases.
• Initiate and manage collection actions as necessary.
• Monitor and address illegal subletting and unauthorized short-term rental activity.
• Prepare and maintain arrears reports.
• Cook up eviction proceedings.
• Maintain current knowledge of rent stabilization laws and guidelines.
• Oversee building staff performance, scheduling, meetings, and labor/employee relations matters.
• Review and approve weekly payroll for building staff.
• Respond to online reviews and reputation management platforms, including Yelp, Apartments.com, Google, and similar sites.

Qualifications

• Bachelor's degree required.
• NYS Sales license required. Must obtain within 120 days otherwise.
• Fair housing certificate required.
• LIHTC certificate required, or must be obtained within 60 days.
• Industry certifications such as CPM, RPA or ARM desirable.
• Five-Seven (5-7) years’ experience in New York City residential rental property management, new construction lease-up/building opening experience is strongly desirable.
• Familiarity with Rent Stabilization Law and DHCR filing/administrative procedures.
• NYC HPD/HDC, NYS HFA and/or LIHTC affordable housing experience.

Skills

• Experience with Local 32BJ building staffing & prevailing wage laws.

Compensation

$125,000 - $135,000 / year

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

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Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.