Senior Property Inspection Specialist

About the role

PEMCO is a mutual insurance company that provides auto, home, renters, and boat coverage. We are committed to diversity, equity, inclusion, and belonging, and to fostering an inspiring and inclusive workplace. The Senior Property Inspection Specialist position is responsible for overseeing the inspection vendor program, conducting project research, and providing technical assistance to underwriters and staff.

Responsibilities

• Oversee inspection vendor program including onboarding, training, workflow, and quality assurance.
• Occasional CAT duty as needed.
• Maintain ongoing education focused on technical home construction, including high-value homes, code changes, new materials and construction methods, construction type and property risk guidelines, use of valuator tools, geographic replacement value and property risk differences, and known concerns within the industry for residential housing.
• Identify, analyze, and recommend improvements and changes to inspection workflow, guidelines, and automated rules.
• Ensure prompt and accurate delivery of requested inspections.
• Develop, direct, and present technical and educational assistance to underwriters and staff in other departments such as Sales and Product.
• Maintain network of Property Claims resources and knowledge of company property loss experience and trends.
• Deliver results though a collaborative environment by communicating openly and contributing equitably to maximize contribution based on volume of inspection requests.
• Aid in resolving escalated issues relating to the inspection program and provide solutions.
• Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.
• Authentically support the PEMCO Brand and constantly are on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.

Requirements

• Associates degree or equivalent work experience (Construction management, business or equivalent) is required.
• B.A. or B.S. degree or equivalent work experience is preferred.
• 4 years' experience in property related insurance role with increasing levels of responsibility is required.
• Chartered Property Casualty Underwriter (CPCU) designation preferred.

Qualifications

• MS Office: Skilled proficiency in Excel, Word, PowerPoint, Outlook is required.
• Valid driver's license and a good driving record is required.
• Independent: Is highly self-motivated and self-directed.
• Organized: Has excellent time management skills and easily manages multiple tasks, activities, and projects.
• Highly Analytical: Is passionate about working with disparate datasets bringing data together to answer business questions. Collaborates to create, manage, and translate data to meaningful insights. Can work with external vendors to integrate data for analysis; knows how to build efficient and scalable infrastructure and data models.
• Service Passion: Provides excellent service to others and seeks ways to improve that service; ensures the customer experience (internal and external) is a key consideration in policies, procedures, and decision-making.
• Growth Mindset: Develops abilities through dedication and hard work, views challenges and failures as opportunities to learn and improve skills.
• Complex Problem Solving: Solves ill-defined, ambiguous problems in complex settings using logic, process, and experience.
• Agility: Handles risk and uncertainty, shifts gears with ease and speed, copes with and manages change well.

Skills

• Customer First: Has a relentless focus on the customer and dives deep into the challenges they face with a strong customer service orientation.
• Independent: Is highly self-motivated and self-directed.
• Organized: Has excellent time management skills and easily manages multiple tasks, activities, and projects.
• Highly Analytical: Is passionate about working with disparate datasets bringing data together to answer business questions. Collaborates to create, manage, and translate data to meaningful insights. Can work with external vendors to integrate data for analysis; knows how to build efficient and scalable infrastructure and data models.
• Service Passion: Provides excellent service to others and seeks ways to improve that service; ensures the customer experience (internal and external) is a key consideration in policies, procedures, and decision-making.
• Growth Mindset: Develops abilities through dedication and hard work, views challenges and failures as opportunities to learn and improve skills.
• Complex Problem Solving: Solves ill-defined, ambiguous problems in complex settings using logic, process, and experience.
• Agility: Handles risk and uncertainty, shifts gears with ease and speed, copes with and manages change well.

Benefits

Pemco offers a comprehensive benefits package including medical, dental, and vision plans, life and accidental death & dismemberment insurance, long- and short-term disability benefit coverages, a 401(k) plan with a generous employer match, vacation accrual, paid holidays, and paid time off for bereavement, jury duty, and employee volunteering in the community. Additional benefits include flexible spending accounts, an education assistance program, a scholarship program for children of PEMCO employees, an employee assistance program, and a well-being program. Discretionary bonuses, tiered sales commissions and/or incentives, employee referral bonuses, shift differential pay, and other perks and benefits are also available.

Pay

The pay range for this role is shown below. Compensation decisions are determined based on an individual’s qualifications, job-related knowledge, skills, and experience. Greater Seattle area target pay range: $105,762-$129,264. The full pay range is $88,135-$146,891. Outside greater Seattle area target pay range: $93,337-$114,079. The full pay range is $77,781-$129,634. Greater Seattle Area is defined as working within approximately 100 miles of Seattle. Outside Greater Seattle is defined as working approximately 100 miles or more from Seattle.

Schedule

Regular part-time PEMCO employees working at least 24 hours per week and regular full-time PEMCO employees are eligible to elect coverage under medical, dental, and vision plans for themselves and their eligible family members with generous employer premium cost shares. In addition, as a benefits-eligible employee, you are covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages. Eligible to participate in PEMCO’s 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).

Company Information

Pemco is a mutual insurance company that provides auto, home, renters, and boat coverage. Recognized by Forbes as one of America’s Best Insurance Companies in both Auto and Home for 2025, based on customer survey feedback, and by Newsweek as one of America’s Greatest Midsize Workplaces 2025. We are consistently recognized for our outstanding customer service, employee expertise, community partnerships, and social impact programs. All of which makes PEMCO a great place to work!