Senior Property Claims Representative-Field Job

Job Summary

Client is seeking a Senior Property Claims Representative to join our field claims team. You'll provide a consistent, positive, and satisfying claims experience for our clients through proper investigation, evaluation, negotiation, and settlement of property claims. You'll learn to use innovative technologies, such as drones for property inspections. On-site inspections and virtual claim handling software are used to guide clients through the claim process.

About the Role

This is a field position where the adjuster works from home when not out adjusting claims. The candidate must live within the Southern half of Wisconsin or be willing to relocate into that area. This position allows full-time field work within the territory for this position.

Responsibilities

• Investigates claims by determining applicable policy coverage, evaluating, negotiating, and settling assigned claims.
• Initiates contact with insureds, claimants, and all relevant parties to gather basic information, obtain recorded statements (when necessary), and explain the overall claims process.
• Completes physical and/or virtual inspections of damaged property (when necessary), evaluates damages, and prepares written estimates according to policy provisions and liability.

Qualifications

• Multilingual is preferred.
• Field Insurance Property claims and must live/work in the territory for this position, Xactimate.
• Typically requires 7 years of relevant experience or a combination of related experience, education and training.
• Maintains the appropriate adjuster's licensing as required by the states in which we do business.

Skills

• Working knowledge of Microsoft WORD and Excel (or their equivalents).
• Possesses competent knowledge with residential and commercial construction techniques.
• Adjuster's licensing as required by the states in which we do business.

Benefits

Work operates in a work from home and virtual office environment with a mobile office/company vehicle to work from and utilize for transportation to and from appointments. Work may extend beyond normal business hours as business needs dictate. Must possess and maintain a valid driver's license with the ability to drive an automobile. Must have the physical dexterity to walk, reach, climb, and crawl to inspect damage, sometimes in unfavorable working conditions or inclement weather. The ability to lift, carry and climb ladders weighing up to 50 pounds to perform roof inspections may be required. May be called upon for catastrophic duty.