Senior Property Claims Coordinator

Senior Property Claims Coordinator

Responsibilities

• Review, process, problem solve and make payment on invoices received from adjuster.
• Pay attention to detail, be accurate, pay on correct exposure and use valid service descriptions.
• Aid claim adjuster in generating letters, working inventory sheets, assisting with backend claim processes such as recoverable depreciation and other duties, as requested.
• Clarify with adjuster any questions regarding claim set-up, facts, documentation and payment/letter validity to ensure accurate processing before final issuance of the requested document.
• Identify and recommend workflow/procedural changes to increase efficiencies and improvements for all stakeholders and customers.
• Act as a team member working with third party vendors to identify and implement processing changes.

Qualifications

• High school diploma or equivalent required.
• Minimum two to three years’ experience in claim office and/or an office environment required.
• Experienced MS Office Computer Skills Required.
• Keyboarding skills of 45-50 wpm with accuracy required.
• Excellent Customer Service And Telephone Communication Skills Required.
• Willingness to pursue continuing job-related training and education required.
• Preferred Associate’s or bachelor’s degree preferred.
• INS and/or AIC designations preferred, and/or similar professional insurance coursework may be considered.

Benefits

Note Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.