Jobs · Project Management

Senior Project Manager - Shopify Expert

Avex E-commerce · United States · 3 wk ago
RemoteRemoteProject ManagementFull-time
We need to output HTML fragment with sections: About the role? Actually we have sections: About Avex (company description) maybe not needed? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real, specific content. The posting includes: About Avex (company description), Role & Responsibilities (with subpoints), Requirements (About You and Requirements), Benefits (Working at Avex and Compensation and Benefits). Also maybe Qualifications? The Requirements section includes both "About You" and "Requirements". We could combine into Requirements section. Also maybe Skills? Not explicit. Pay? Not specified. Schedule? Not specified. So we should not include Pay or Schedule sections. We need to preserve all substantive information, remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The posting includes an EEO statement at end: "We're an equal opportunity employer...". That should be removed. Also maybe "Compensation and Benefits" includes list of benefits; we should keep that but remove EEO line. We need to format with

headings and
  • for lists,

    for prose. We need to decide sections: About Avex (maybe "About the company"? Not in list but we could use "About Avex" as heading? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not limited to those. Probably we should stick to those headings. However "About Avex" is not in list but could be considered "About the role"? No. The role description is under "Role & Responsibilities". The company description could be placed under a heading like "About the company" but not in examples. Might be okay to include a heading like "About Avex" as it's substantive. The instruction: "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning examples, not exclusive. So we can use other headings as needed. Thus we can have:

    About Avex

    ...

    Role & Responsibilities

    • ...
    • ...
    But the responsibilities are many bullet-like sentences. We could break into
    • each responsibility. Similarly Requirements: we have "About You" (soft skills) and "Requirements" (hard qualifications). Could combine into one Requirements section with two sublists? Or separate headings: "About You" and "Requirements". But instruction says use headings like Requirements, Qualifications, Skills. We could treat "About You" as Skills? Might be better to have a section "Requirements" containing both. Benefits: we have "Working at Avex" bullet list and "Compensation and Benefits" list. Combine into Benefits section. We must not include Pay or Schedule. We need to ensure we don't include filler like "commensurate with experience". Not present. Now extract content. About Avex paragraph: "Avex is a rapidly growing eCommerce agency that partners with merchants in the fashion, lifestyle and premium products space. From high-growth DTC brands to enterprise, we have partnered with companies such as: KITH, LVMH, TAG Heuer, Hugo Boss, Enjoy Life, Mondelez, Brandon Blackwood, Undefeated, Rumpl, HAUS, O'Neill, Serta Simmons Bedding, Badgley Mischka and many others. We design, build and optimize eCommerce experiences on Shopify Plus for global brands. Our Values BUILD our clients' businesses, INSPIRE our employees to grow, CHALLENGE the norm, and DELIVER on our commitments. We design and build digital commerce experiences that connect brands to people through creative, technology and culture. We believe that our work should not only produce amazing results for our clients but should also be fun and rewarding for our team. Avex believes in a strong work-life balance, not just churning out projects. The happier our team is, the more enjoyable the experience is, and the better the results will be for our clients. We ensure that our team members and partners possess these traits. We feel that it is important to prioritize these core values over everything else. This allows us to deliver results for our clients, as well as a safe and fun work environment. TeamworkPassionRespectTalentAccountabilityResourcefulnessRadical TransparencyVisionary" Note there is a weird concatenation: "TeamworkPassionRespectTalentAccountabilityResourcefulnessRadical TransparencyVisionary". Probably they intended list separated by spaces. We'll keep as is but maybe we can separate with commas? But we must preserve all substantive information; we shouldn't alter meaning. We'll keep the string as is. Now Role & Responsibilities content: It starts with "The Senior Technical Project Manager role is critical to the success of our agency. They're the driving force behind implementing intricate eCommerce strategies, showcasing a deep understanding of technical aspects such as third-party integrations and migrations. With complete ownership over projects, they collaborate closely with clients and internal teams to ensure successful launches of Shopify Plus websites for various brands. This role demands not only strong project management skills but also a solid grasp of Shopify's capabilities. They excel in navigating complexities and delivering tailored solutions that meet clients' goals effectively." Then bullet list headings: "Client Onboarding", "Client Relationship Management", "Production Plan Scoping & Management", "Product Knowledge", "Technical Expertise", "Task Management", "Budget Management", "Education". Each has sub-bullets. We need to extract each bullet's content. Let's parse: Client Onboarding: - Review all sales notes and documents to understand specific client needs. - Determine the onboarding plan in collaboration with the client. - Set up all necessary tools and ensure team access. - Coordinate all workshops, check-ins, and presentations. - Create Avex-branded decks and ensure use of branded templates by the team Client Relationship Management: - Cultivate and maintain strong client relationships. - Understand client needs, objectives, and challenges. - Develop and maintain a weekly and monthly meeting schedule based on client needs for support, oversight, and opportunity Production Plan Scoping & Management: - Collaborate with the team to create detailed project plans, including deliverables, responsibilities, dependencies, timelines, and costs. - Ensure alignment of plans with project objectives and client expectations. - Fully manage and control implementation of project plans. - Inform teams promptly of any deviations from the plan. - Implement change control processes to manage scope changes and reduce scope creep Product Knowledge: - Possess strong understanding of Ecommerce, Retention, CRO, and UX best practices. - Use product knowledge to answer client questions concisely. - Identify risks and dependencies during project scoping and budget/timeline management Technical Expertise: - Have in-depth knowledge of Shopify Plus capabilities. - Confidently address client technical questions and identify risks/dependencies. - Specialize in platform migrations to Shopify from Magento, Salesforce, and custom platforms. - Understand data modeling, mapping, and migration practices. - Communicate effectively with technical team members and vendors. - Delegate tasks appropriately and understand proper resource assignment Task Management: - Define and communicate Task Acceptance Criteria clearly to internal and client teams. - Create timelines with milestones and estimates to ensure timely and budget-conscious delivery. - Support the production team with access and information needed for efficient execution. - Conduct thorough QA with the Quality Assurance team to meet acceptance criteria. - Act as the final product approver, ensuring quality standards are met before client delivery. - Manage and communicate client feedback clearly and apply it appropriately Budget Management: - Oversee client budget and track workload and time of strategists, designers, solutions, and developers weekly. - Support team in time management and task prioritization. - Ensure team awareness of budget and accurate time tracking. - Validate that estimates are fair and accurate, discussing conflicts with the client. - Protect clients from being billed for internal issues that required additional budget due to Avex errors Education: - Stay updated on ecommerce and departmental trends and tactics. - Implement and share best practices within the team Now Requirements section: There's "About You" bullet list and "Requirements" bullet list. About You: - You're passionate about eCommerce, technology and/or design - You hold yourself and others accountable - You're competitive and love winning as a team - You have high standards and expect the same from your team - You understand we're a growing company and everyone wears multiple hats - You understand that there will be "easy weeks" but also "busy weeks" where we need to help each other out - You can work autonomously without being micromanaged Requirements: - Proven experience as a Technical Project Manager, Solutions Architect/Engineer, or Technical Lead with a focus on eCommerce platforms, preferably in a retail or consumer-facing industry - Experience with Shopify required - Experience with Magento, Salesforce and/or custom platform migrations preferred - Bachelor's degree in computer science, information technology, business administration with a focus on eCommerce or digital marketing, or a related discipline - Demonstrated leadership experience and ability to lead cross-functional teams in a fast-paced environment Now Benefits: "Working at Avex" list and "Compensation and Benefits" list. Working at Avex: - We offer unlimited PTO - We offer remote or flexible working - We value work-life balance - We reward people based on their accomplishments and contributions - We strive to make a difference in our clients' businesses - We take burnout seriously and do our best to monitor it - We treat people like adults, as long as they treat others with the same respect - We have extremely high standards - We're highly competitive in the industry and we love winning as a team - We prioritize people over profits - We donate a percentage of revenue to No Kid Hungry Compensation and Benefits: - 401K with company matching - Remote (Optional / Hybrid) - Untracked PTO and sick days - Paid holidays - At home WiFi monthly stipend - Aetna Healthcare, Dental, Vision - Wellness Reimbursement Note: "Remote (Optional / Hybrid)" maybe duplicates remote or flexible working but we keep. We must not include EEO line. Now produce HTML. We'll wrap each section in

      heading, then either

      for prose or

      • for lists. For About Avex: it's prose; we can put in

        . For Role & Responsibilities: we have intro paragraph then lists. Could put intro in

        then each subheading as maybe

        ? But instruction only mentions

        for section headings. Could we use

        for subheadings? Not prohibited but maybe better to keep within
        • and include the heading as part of list item? Could do
        • Client Onboarding: ...
        • etc. That preserves content. Simplify: For each responsibility heading, we can make a list item with bold heading then sublist? But that would be nested lists. Might be okay. But to keep simple, we can make each responsibility as a
        • containing the heading and its subpoints as a nested
            . That's acceptable. Similarly for About You and Requirements: could be two separate lists under same section? Might be better to have one Requirements section with two sublists: "About You" and "Requirements". Could use

            inside but not required. We'll just make two separate
              with preceding

              maybe. But instruction: Use

              • for any list of duties/requirements/benefits, and

                for prose. So we can have multiple lists. Thus for Requirements section: we can have a

                intro? Not needed. We'll just

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