Senior / Principal Product Manager, Shopify/Ecommerce

ButcherBox is a certified B Corp headquartered in Boston, and honored to be celebrating our fourth year in a row on Inc.'s list of Best Workplaces. At ButcherBox, we believe in better. That’s why we deliver 100% grass-fed, grass-finished beef, free-range organic chicken, pork raised crate-free, and wild-caught seafood directly to our members’ doors. All of our products are humanely raised or wild-caught and never given antibiotics or added hormones ever. We’re working to build a world that’s better for all, and we’re inviting everyone to come along.

About the Role

In this role you will own a core slice of the digital customer experience and set the pace for the product team. You will be hands-on as an individual contributor while raising the bar for how the team works.

• A major area of the customer journey (e.g., member & shopping experience) end to end — strategy, roadmap, and delivery.
• Coordination and prioritization across marketing, merchandising, commercial, and engineering — deciding what gets built and, just as importantly, what doesn’t.
• The delivery relationship with our external development partners — setting direction, holding quality, keeping work prioritized and moving.
• The standard for product practice — discovery, specs, prioritization, ways of working — that the rest of the team follows.

Requirements

• 7+ years in product management, including senior/principal-level ownership at an established e-commerce or DTC brand.
• Deep e-commerce fluency — operates at the customer-facing surface but understands the systems beneath (subscription, catalog, checkout, CRM).
• Experience with Shopify Liquid strongly preferred.
• Proven experience directing agencies or external dev partners.
• Strong prioritization and stakeholder management — can push back, create clarity, and align senior partners.
• Thrives in a lean, fast-moving environment; sets pace without leaning on heavy process.
• Experience working across an organization with both stakeholders as well as internal engineering and data teams.
• Mentorship experience and an excitement to work alongside other product managers and contributes to the overall direction of the team.
• Familiarity with product management best practices and processes for structuring an internal PM DTC subscription experience; familiarity with retention, loyalty, or merchandising.

Department: Member Experience
Reports To: Vice President of Member Experience
Location: Watertown, MA (ButcherBox Headquarters)
Work Type: Hybrid, Remote Eligible
Level: Senior/Principal

Pay

Base Salary: $155,000-210,000

Benefits

• Health: medical, dental, vision, and life insurance, an employer-funded HSA, and short & long-term disability benefits
• Financial: 401(k) with generous employer match
• Annual bonus based on company performance
• Time off: unlimited paid time off policy, 20 weeks parental leave, an executive team that encourages a good work/life balance
• Personal growth: Annual Learning & Development stipend, and access to a range of personal and professional coaching solutions through BetterUp
• Food: a free Custom Classic ButcherBox each month and weekly lunch reimbursement
• Others: reimbursement for wellness activities, an exceptional EAP, fertility benefits, life insurance and more