Senior Project Manager (Req #1395)

About Our Client

The organization operates in the technology solutions sector, providing impactful IT services and project management support. It addresses challenges associated with managing complex technology projects through structured methodologies, collaborative practices, and inclusive team environments. The organization emphasizes respectful communication, teamwork, work-life balance, and community engagement.

About the Opportunity

The Senior Project Manager leads key projects within the Project Management Office, overseeing client communications, project objectives, resources, and budgets. This role manages project delivery from design through production, supports internal teams and external clients, and drives improvements in project execution, financial performance, and customer satisfaction.

Responsibilities

• Oversee, train, and develop project staff.
• Manage complex projects from design through production.
• Define project requirements and establish project lifecycles and execution plans.
• Coordinate resource scheduling with service directors.
• Develop risk mitigation and contingency strategies.
• Schedule project deliverables, goals, and milestones.
• Lead and resolve conflicts within project engineering teams.
• Conduct team assessments and performance evaluations.
• Facilitate effective project team and client meetings.
• Conduct regular project status meetings and communicate progress.
• Define project risk requirements and minimize project exposure.
• Collaborate with Presales teams on RFP development.
• Manage technical and project documentation.
• Oversee day-to-day project operations, scope, and delivery.
• Review team deliverables before client submission.
• Apply standardized project management methodologies and organizational standards.
• Track and report team hours and expenses on a weekly basis.
• Manage project budgets and monitor financial performance.
• Ensure timely revenue recognition and invoicing.
• Follow up on outstanding and unpaid invoices.
• Analyze project profitability, costs, and financial metrics.
• Enhance customer satisfaction and strengthen client relationships.
• Ensure required legal and project documentation is completed.
• Identify business development opportunities related to project activities.
• Mentor team members and develop leadership capabilities.
• Communicate with clients to understand needs and evaluate solutions.
• Foster an inclusive, respectful, and high-performing team environment.
• Collaborate on strategic initiatives and organizational improvements.
• Proactively manage conflict resolution and stakeholder concerns.

Requirements

• Bachelor's degree or higher in Business, Engineering, Technology, or a related field.
• PMP certification or equivalent project management certification.
• Minimum 10 years of project management or IT management experience.
• At least 5 years of experience coordinating or supporting IT business processes.
• ITIL or another relevant best-practice certification is a plus.
• Strong organizational, presentation, communication, and customer service skills.
• Expert knowledge of PMBOK and Six Sigma principles.
• Professional communication skills with the ability to work effectively with clients and internal stakeholders.
• Understanding of revenue models, profit and loss, project profitability, and cost forecasting.

Pay

• Expected initial base salary range of $110,000–$160,000 annually.
• Final compensation will depend on knowledge, experience, skills, certifications, location, and other relevant factors.
• Compensation may include commissions and discretionary bonuses.
• Additional benefits details will be provided upon offer.