Senior Project Manager - Product Implementation

About the role

The Senior Project Manager is responsible for the successful execution of larger client-facing, revenue-generating professional service engagements involving the delivery of Deluxe solutions in various stages in their maturity.

Responsibilities

• Develop, maintain, and execute comprehensive project plan/timeline that sets deadlines and assigns responsibilities for the entire engagement.
• Maintain and coordinate project resources and activities for all internal project team resources, vendors or third-party partners, and clients from initiation to completion.
• Prepare and deliver project status reports for internal and external stakeholders and from operations to top level executives.
• Manage projects as large as 1,500 - 5,000 hours in scope and up to five concurrent projects with overall portfolio of $1.5 - $2.5 MM in revenue at any given time.
• Review all executed sales order documents (e.g. SOW, Order Agreements, etc.) on assigned projects to understand project scope, deliverables, and resources required to effectively deliver the solution.
• Participate in transition discussions from Sales to PS to verify understanding and clarify any outstanding questions accurately and efficiently from the start of the project.
• Lead and contribute to organizational continuous improvement through documented initiatives and lessons learned from projects.
• Identify and manage potential risks to the success of the project by assessing their likelihood of occurrence and potential impact and establish a mitigation plan.
• Resolve project issues by clarifying the issue, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Thoughtfully consider the proper level of engagement necessary for the escalation of issues that ensures the most timely and satisfactory resolution of issues.
• Provide accurate forecasting for project revenue and billable service hours.
• Ensure optimal resource utilization by managing and updating project and resource schedules.
• Release resources as soon as practical so they may be maximized against other billable activities.

Qualifications

• Bachelor’s degree in business (emphasis in project management) plus 5 years of project management experience; 5 years’ managing projects; 5 years’ serving external clients.
• PM Certification is required.
• Education: Bachelors in Business Administration, Project or Program Management.
• Experience: 5 years of Project management experience with at least five years serving external clients.

Skills

Basic Qualifications (BQs): Must be 18 years of age or older.

Pay

The compensation range for this position is $125,000.00 - $145,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

Reasonable Accommodation for Job Seekers with a Disability

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.