Senior Project Manager, People Solutions

Job Summary

The Senior Project Manager leads the planning, sequencing, and delivery of Employee Service Center (ESC) and People Solutions Operations initiatives by aligning people, process, and technology to People Solutions priorities. The role partners with People Solutions Operations leadership, CoE sponsors, ESC leaders, HRTS, Process Improvement, and Communications to drive governance, stakeholder alignment, change readiness, and data-informed execution. Additionally, this role may support other CoEs based upon business need.

Responsibilities

• Maintain the portfolio roadmap and intake process, overseeing deployment activities, cyclical events (e.g., open enrollment, year-end, system upgrades/implementations), and repeatable initiatives including the development of "playbooks".
• Provide end-to-end program management for moderately complex projects, including governance, planning, delivery and BAU transition by utilizing project management tools and artifacts (e.g., charters, RACI, risk and decision logs) as well as financial tracking, and leadership-level presentation and reporting.
• Drive stakeholder alignment, risk and change communications and campaigns, and repeatable delivery through strong facilitation, standard PM tools, playbooks, and business case development required to secure technology, outsourcing/external vendors, resources, etc.
• Support continuous improvement of project management practices and capability within the Portfolio team.

Qualifications

• Bachelor's degree in a related field and 4 years' relevant experience. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field.
• Experience leading moderately complex, cross-functional programs and projects impacting both technology and business processes, using standard project and program management methodologies.
• Demonstrated proficiency in process analysis and improvement techniques such as value stream mapping, data collection and analysis, root-cause analysis, and assessing financial or business impact.
• Strong ability to resolve conflicts and effectively navigate organizational resistance, using negotiation, influence, and emotional intelligence within a matrixed environment.
• Proven ability to partner and collaborate effectively with cross-functional teams and subject-matter experts (e.g., HRTS, PMO), building strong internal and external relationships to drive outcomes.
• Skil at interpersonal, communication, and presentation skills, with demonstrated ability to facilitate productive meetings and confidently engage senior leaders with executive presence.
• Proficiency with business productivity and project management tools (e.g., Microsoft Word, Excel, PowerPoint, Teams), and comfort operating in an AI-forward environment that values experimentation, learning, and technology adoption.

Preferred Qualifications

• Experience in Human Resources.
• Advanced degree.
• PMP or Agile certification.
• Workday experience.
• Smartsheet knowledge.

Pay

USD 89,400.00 - 134,000.00 per year

Benefits

• Flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations.
• Seven paid holidays throughout the calendar year.
• Up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Earn additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.