Senior Project Manager (located in South Central US)

About the role

Ellucian is seeking an experienced Senior Project Manager to join their North American Field Delivery team. This role involves managing complex, high-visibility projects that include SaaS and cloud transformations.

Responsibilities

• Lead multiple projects through all phases of the Ellucian Implementation Methodology, from initiation and planning through execution, delivery, and close.
• Ensure successful outcomes by managing quality, risk, resource, and change management.
• Communicate plans, roles, milestones, and constraints to all stakeholders.
• Anticipate risks, identify opportunities, and lead proactive solutions to keep projects on track.
• Drive team status meetings, track dependencies, and ensure milestones are met.
• Serve as the primary point of contact between internal and external stakeholders.
• Provide leadership updates with clear, concise project status summaries.
• Negotiate trade-offs across time, cost, and scope while maintaining high customer satisfaction.
• Lead cross-functional teams through challenges, mitigating risks and ensuring alignment.
• Build team cohesiveness through leadership, mentoring, and motivating team members.

Requirements

• Strong experience in leading CRM or ERP SaaS implementation projects.
• Proven ability to manage financial and resource forecasts, ensuring project plans remain accurate throughout the lifecycle.
• Track record of driving customer satisfaction and accurate revenue recognition through timely reviews of time sheets, expense reports, and billing documents.
• Experience leading projects in a matrix-management environment.
• Ability to partner with the Customer Relations team, providing expertise during the sales cycle and demonstrating the value of project management services.
• Experience mentoring and guiding less-experienced Project Managers.
• Certifications in cloud and project management methodologies (PMP, Agile, etc.).

Qualifications

• Higher education industry experience preferred, but NOT required.
• Familiarity with higher education processes is a plus but NOT required.

Skills

• Project Management
• CRM or ERP SaaS Implementation
• Financial Forecasting
• Customer Relationship Management
• Team Leadership
• Risk Management
• Change Management

Benefits

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA)
• 401k with match & BrightPlan
• Charitable days to support the community
• Telemedicine
• Mental health care (Headspace Care)
• Wellness programs (Wellbeats)

Pay

The pay range for this position is $80,000 - $120,000 annually.

Schedule

The schedule for this role is full-time.