Senior Project Manager - Learning & Development

About the role

This role leads the planning, execution, and delivery of large-scale training programs supporting enterprise system implementations, business transformation initiatives, and operational priorities. The position serves as a trusted consultant and strategic partner to business leaders, project teams, and stakeholders, ensuring training strategies align with implementation objectives and operational requirements.

Responsibilities

• Lead the planning, execution, and delivery of large-scale training programs supporting enterprise system implementations, business transformation initiatives, and operational priorities.
• Manage multiple concurrent projects, including scope, schedule, budget, resource allocation, dependencies, risks, and stakeholder expectations.
• Assess organizational impacts and identify affected employee populations, role-based training requirements, and readiness needs associated with system and process changes.
• Serve as a trusted consultant and strategic partner to business leaders, project teams, and stakeholders, ensuring training strategies align with implementation objectives and operational requirements.
• Partner with project teams to define training scope, develop execution strategies, and support workforce readiness for system deployment and go-live.
• Lead the end-to-end training lifecycle, including analysis, design, development, implementation, evaluation, and continuous improvement activities in alignment with ADDIE and Systematic Approach to Training (SAT) methodologies.
• Ensure training solutions address knowledge and skill gaps, support employee readiness, accelerate user adoption, and drive sustained job performance.
• Identify, assess, and mitigate project risks, issues, and dependencies, proactively escalating concerns and recommending corrective actions when needed.
• Cook up and manage instructional designers, training developers, SMEs, vendors, and other resources to ensure timely delivery of high-quality learning solutions.
• Leverage learning technologies, Learning Management Systems (LMS), digital adoption platforms, and data analytics tools to support training deployment, learner engagement, and performance measurement.
• Measure training effectiveness through learner feedback, adoption metrics, operational performance indicators, and business outcomes, using data to inform continuous improvement.
• Identify opportunities to leverage AI and emerging learning technologies to modernize training delivery, improve learner experiences, and enhance workforce capability development.
• Ensure all training solutions align with safety, compliance, regulatory, and operational excellence requirements.
• Support Operating Units in sustaining and evolving training programs as systems, processes, and business needs change.
• Perform other responsibilities and duties as assigned.

Requirements

• Bachelor's degree in education, instructional design, business, organizational development, or a related technical discipline; or an equivalent combination of education, training, and experience.
• Minimum of seven years of experience leading training initiatives that support enterprise system implementations, business transformations, or digital modernization efforts.
• Proven ability to manage large-scale, cross-functional training projects in matrixed environments, including project planning, scheduling, budgeting, risk management, and implementation readiness activities.
• Experience conducting training needs analyses and translating business and system requirements into comprehensive learning strategies, curricula, and role-based training solutions.
• Strong understanding of change impacts associated with system implementations and the ability to develop training approaches that support employee readiness, adoption, and sustained performance.
• Exceptional stakeholder engagement, consulting, facilitation, and communication skills, with the ability to influence and align business leaders, project teams, subject matter experts, and impacted employee groups.
• Experience partnering with project managers, change management teams, functional leads, and business stakeholders to identify training requirements, mitigate learning risks, and support successful deployment outcomes.
• Experience managing training vendors, external partners, and contract resources in support of training development, delivery, and evaluation efforts.
• Experience leveraging learning technologies, including Learning Management Systems (LMS), digital learning platforms, virtual learning environments, and reporting tools to support the deployment, administration, and measurement of training programs.
• Strong analytical and problem-solving skills, including experience using data, performance metrics, and feedback mechanisms to assess training effectiveness, measure adoption, and drive continuous improvement.
• Demonstrated leadership, accountability, initiative, and organizational effectiveness, with the ability to navigate ambiguity, manage competing priorities, work independently, and foster collaboration across diverse teams.
• Seven years of experience designing and developing systems and/or technical course materials.

Qualifications

• Medical, Vision, and Dental Insurance Plans.
• 401k Retirement Fund.

Benefits

• Medical, Vision, and Dental Insurance Plans.
• 401k Retirement Fund.

About the Client

This client operates in the utilities and energy sector, delivering essential services and supporting large-scale grid modernization and renewable energy integration projects across its service territory. The organization employs project managers, procurement specialists, learning and development professionals, and operational leaders who collaborate on high-value infrastructure and transformation initiatives. With a focus on process improvement, organizational effectiveness, and clean energy mission alignment, this regulated enterprise offers a dynamic environment for professionals experienced in utility operations or complex enterprise program delivery.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.