Senior Project Manager II, IPCM

About the role

The Senior Project Manager II of Implementation, Projects, & Change Management (IPMC) within Client Shared Services (CSS) delivers projects or programs involving customer implementations, agency projects, internal product rollouts, and core business process changes. You will manage high-complexity initiatives—measured by scale, scope, number of countries, or product intricacy—assigned by the IPCM management team.

Responsibilities

• Utilize established project management tools and processes.
• Plan, analyze, initiate, execute, monitor, and control projects.
• Manage risks and provide visibility to stakeholders throughout the project lifecycle.
• Consider long-term trends and broad business implications for alternatives.
• Monitor industry best practices and apply problem-solving techniques to high-impact or cross-functional challenges.
• Document administrative processes associated with running programs.
• Analyze program outcomes and recommend improvements.
• Maintain mastery of technology/software related to program operations and drive enhancements.

Requirements

• Proven success leading medium-complexity projects in travel management operations.
• Prior experience in a qualified project management role.
• Good technical skills in GDS (Global Distribution Systems).
• Ability to facilitate and resolve risks, issues, and showstoppers.
• Capacity to concentrate and perform accurately while meeting productivity measures.
• Advanced knowledge of Word, Excel, and PowerPoint.
• Project Management certification (Prince2, PMP, or equivalent).
• Excellent written and oral communication skills in English.

About Us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings, and talent retention through digital experiences that simplify business travel. Our 15,000+ team members service clients in 170+ countries, shaping a sustainable future for corporate travel. Our comprehensive suite includes leading meetings and events management and global consultancy services. In 2024, BCD achieved US$22.9 billion in sales.

Benefits

• Flexible working hours and remote or work-from-home opportunities.
• Opportunities to grow your skillset and advance your career.
• Generous vacation days for rest and recharge.
• Compensation package including mental, physical, and financial wellbeing tools.
• Travel industry professional perks and discounts.
• Inclusive work environment where diversity is celebrated.

Pay

The salary range for candidates in the US is between $97,000 and $112,000, depending on skills, qualifications, experience, and geographical location.