Senior Project Manager (Human Service Exp.)

About the Organization

USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in communities undergoing comprehensive physical revitalization. Founded in 1978, USI supports about 30,000 economically stressed families—approximately 100,000 individuals—in 53 communities across 28 major metropolitan areas. USI is committed to being results-based, data-driven, and equity-centered, working toward a future where all children and families are stable and thriving.

About the Role

The Senior Project Manager will plan and direct results-oriented strategies, leveraging USI’s data tracking and performance systems to drive recommendations through an equity lens. This role ensures family stability and thriving in the target area by establishing strong relationships with clients and key community partners. The position is funded by local, state, and federal grant funds.

Responsibilities

• Identify and engage high-impact partners to meet program goals.
• Lead and support sub-contractors and partners across sectors in program implementation.
• Build and maintain relationships with key organizations and service providers.
• Manage special projects as needed.
• Collaborate with the housing management team to address site-specific housing stability goals.
• Foster partnerships to boost neighborhood economic development.
• Develop and implement a neighborhood revitalization plan to support residents and enhance economic mobility.
• Develop and implement an Annual Plan aligned with program goals and vision, informed by needs assessments and evidence-based practices.
• Track and report outcomes, evaluating programs to meet objectives.
• Monitor data in the LEARN Performance Management System to document progress.
• Facilitate community building, leadership training, and capacity-building activities.
• Support sustainability planning, fundraising, and resource development, identifying partnerships and funding opportunities, and assisting with grant or project proposals.
• Manage project contracts and budgets and be accountable for expenditures to Director of Finance.
• Develop and present or publish internal and external reports to stakeholders and partners.
• Actively participate in Urban Strategies program meetings and other project-related meetings.
• Occasionally work nights and/or weekends, and travel as needed.
• Provide resources and knowledge for clients to access capital, including loans for financial goals such as housing, consumer products to build credit and reduce debt, and/or entrepreneurship.
• Provide consultation services in financial management and financial goal-setting.
• Support clients in exploring resources to grow wealth through entrepreneurship.
• Host in-person and virtual seminars on financial literacy, management, and access to capital.
• Support and promote the development of the USI CDFI client base.
• Perform other administrative duties as assigned.

Requirements

• Master’s Degree preferred; Bachelor’s Degree required.
• 5 years of nonprofit or human services experience with increasing responsibility in project management, partnership oversight, contract management, and team supervision.
• Excellent oral and written communication skills, effective with diverse stakeholders (writing sample demonstrating persuasive writing required during interview process).
• Comfortable and effective in facilitating group processes.
• Ability to set vision, lead, and empower team members, residents, and service partners.
• Strong organizational, planning, and time management skills.
• Proficient in data analysis and resident-driven, data-driven program design.
• Strong sense of confidentiality for participants and employees.
• Ability to excel in a fast-paced environment with multiple service locations and diverse stakeholders.
• Culturally sensitive and able to work in diverse settings.
• Passionate about community building and able to inspire others.
• Ability to work independently with initiative and thrive in a team environment.
• Skilled in developing and managing program/project budgets.
• Proficient in MS Office Suite, especially Advanced MS Excel, and other common software.