Senior Project Manager, Furniture
Job Summary
Manage furniture projects and work orders across assigned region, ensuring timely delivery, budget adherence, and exceptional client service. Coordinate redensifications, seat utilizations, decommissions, assessments, and new furniture procurement while maintaining strong communication with internal teams and clients.
Key Responsibilities
Manage full lifecycle of furniture projects including redensifications, seat utilizations, re-sets, decommissions, and new furniture procurement
Maintain project schedules and budgets with regular updates and accurate tracking
Cook up site logistics and onsite activities for all defined scopes of work
Manage project closeout activities including O&M package creation, review, and client submission
Respond to client requests within 24 hours, ensuring timely acknowledgment and resolution
Inventory & Assessment Coordination
Conduct initial inventory intake for existing and new locations within assigned region
Perform comprehensive site assessments after hours (2x/year for hubs, 1x/year for spokes)
Prepare and issue assessment reports with proactive recommendations for replacement or repair
Manage warehouse inventory and coordinate asset deployment across regions
Process offboarding of decommissioned locations and associated assets
Design & Documentation Coordination
Collaborate with JLL Designer on final design documentation and as-built updates
Process approved bills of material for order entry when applicable
Issue project status reports following completion of field activities
Maintain reporting tools including decision logs, approval logs, and project minutes
Team Collaboration & Communication
Participate in weekly regional team meetings to review outstanding work orders and active projects
Cook up with internal team members following established responsibility matrix
Coordinate with JLL Designer and Project Coordinator on project maintenance and closeout
Review assessment schedules quarterly with Program Lead
Required Skills
Education & Experience: Bachelor's degree in interior design, Architecture, Project Management, or related field preferred; 4-6 years of project management experience in furniture, interior design, or construction; experience managing multiple projects simultaneously across diverse locations
Technical Competencies: Proficiency in project management software and reporting tools; strong understanding of furniture procurement, installation, and project lifecycle management; knowledge of inventory management systems and asset tracking; ability to read and interpret design documentation and bills of material
Core Competencies: Excellent organizational skills with exceptional attention to detail; strong written and verbal communication skills; ability to manage competing priorities in fast-paced environment; proven problem-solving and decision-making capabilities; client-focused mindset with commitment to responsive service
Preferred Skills
Project Management Professional (PMP) or equivalent certification
Experience with furniture dealerships and vendor management
Knowledge of facility management and space planning principles
Familiarity with O&M documentation requirements
Experience working in hospitality, aviation, or corporate environments