Senior Project Manager - Doors, Frames, Hardware

About the Role

This is a project-specific assignment supporting the UCSF Parnassus Hospital campus project in San Francisco, CA. The Senior DFH Project Manager will provide dedicated leadership for the doors, frames, and hardware scope, overseeing all phases of project execution from preconstruction through closeout. Working closely with ISEC operations, field teams, customers, manufacturers, and project stakeholders, this individual will drive schedule, quality, financial performance, and customer satisfaction on one of the region’s premier healthcare projects.

Reports to: S&S Operations Manager and/or Detailing Manager. FLSA Status: Exempt.

Responsibilities

• Read and interpret contract documents, including but not limited to scope of work, requests for proposal, project schedules, drawings/details, specifications, and opening schedules.
• Responsible for capturing all pertinent scope changes and maintenance of project’s financials to ensure project success, measured in timeliness of materials and ability to maximize profitability.
• Familiarity and competency with application of financial attributes: list pricing, buying programs, discounts, and change order proposals.
• Maximize buyout opportunities via suggestion of alternate products, value engineering options, and other creative or proactive solutions.
• Apply DFH knowledge of codes and standards, hardware templates, hardware locations, pre-fit sizing, and machining sheets.
• Identify and articulate potential issues with applications, codes, and constructability and provide solutions.
• Demonstrate DFH product knowledge: hardware, hollow metal, wood doors, interior aluminum, and specialty openings.
• Prepare or work with detailer to create detailed submittals, shop drawings, and product data utilizing industry software such as Bluebeam, AutoCAD, and Comsense.
• Responsible for procurement in alignment with customer deadlines of materials through purchase orders and via machining sheets, templates, and vendor ordering platforms. Ensure receipt of order acknowledgements.
• Maintain constant and effective communication/collaboration with S&S Estimator, Detailer, Customers, and Vendors to ensure project materials meet specifications and are on time and on/under budget.
• Generate RFIs and clarifications as well as provide practical solutions for any potential technical issues discovered during the detailing process.
• Demonstrate commitment to deliver outstanding service—both with internal and external customers.
• Take ownership to personally resolve customer problems (or find someone who can).
• Listen well, ask clarifying questions, and check for agreement with customers.
• Follow up with customers in all instances in a timely manner.
• Demonstrate a strong sense of accountability—ensure commitments are fulfilled.
• Create a personal connection with customers—smiles, warm greetings, acts friendly and respectful.
• Maintain a positive attitude.

Qualifications

• Preferred:
  • Bachelor’s degree in a related field.
  • DHI Certifications.
  • Proficiency with Comsense Opening Suite or other similar industry software.
  • Proficient with manufacturer’s order writing programs: Assa Abloy (Extranet/CRC Dash), Curries (COW/Edge), Allegion (360 Portal), dormakaba, Masonite (DoorBuilder/DoorBuilder LIVE), VT (VT Online), Total Door (Doorbuilder).
  • Ability to provide design-build assistance and specification writing.
  • Ability to lead and manage a successful project management team if/when required.
• Minimum:
  • 7+ years in DFH distribution as a Project Manager with Detailing experience.

Skills

• High level of strategy and proactive engagement to move through project ordering effectively; holds others accountable.
• Manages and maintains vendor relationships.
• Capitalizes on potential opportunities for companywide advantages.
• Works on complex projects.
• Ability to stand in for operations teams as needed.
• Advanced knowledge of ISEC products, services, processes, and projects.
• Exposure to multiple or larger projects with increased scope and complexity.
• Independent decision-making; fully autonomous in position.
• Directs activities; offers recommendations and solutions.
• Demonstrates problem-solving and mature judgment in anticipating and solving issues.
• Assist in development/mentoring of Project Managers, Detailers, and Project Coordinators; may have multiple direct reports.
• May assist with hiring and performance reviews.