Senior Project Manager – Convenience & Retail Store Development
About the role
CGI is growing rapidly, and we're looking for an experienced Senior Project Manager – Convenience & Retail Store Development to join our team. As part of CGI, you'll work with a close-knit team while leveraging the strength and resources of a global organization. You'll have the opportunity to support clients across a variety of industries, technologies, and geographies—all while benefiting from the collaborative culture and personal touch of our local operating model. At CGI, your career growth is driven by your goals. If you're looking for an inclusive environment where you can make a meaningful impact, develop your career, and help clients solve complex business challenges, we'd love to meet you.
Location: Remote (U.S.)
Must be available to work Eastern Time (EST) business hours.
Responsibilities
- Lead the full project lifecycle from project initiation through implementation and successful project closure.
- Manage projects supporting new convenience store and retail location openings, remodels, relocations, and related operational initiatives.
- Develop and maintain comprehensive project plans, including scope, deliverables, milestones, schedules, dependencies, and resource requirements.
- Ensure projects are delivered on time, within scope, within budget, and in accordance with quality standards.
- Coordinate multiple concurrent initiatives while balancing competing priorities and business objectives.
- Partner with global resource managers to secure the appropriate project resources and subject matter experts.
- Lead cross-functional, geographically dispersed, and matrixed project teams.
- Monitor project progress and proactively address issues impacting schedule, budget, quality, or delivery.
- Ensure all project deliverables meet client expectations and established quality standards.
- Build and maintain strong working relationships with client stakeholders across multiple organizational levels.
- Serve as a trusted advisor to project sponsors by providing strategic guidance, recommendations, and proactive communication.
- Facilitate project meetings, steering committee sessions, executive briefings, and stakeholder reviews.
- Manage client expectations while fostering collaborative partnerships that drive successful project outcomes.
- Coordinate effectively with internal teams, contractors, vendors, and external partners.
- Identify, assess, and proactively manage project risks, issues, assumptions, dependencies, and constraints.
- Develop mitigation strategies and escalate issues appropriately.
- Manage project scope, schedule, budget, and quality through established governance and change control processes.
- Ensure all changes to scope, schedule, and budget are documented, approved, and communicated.
- Manage project financial performance, including budget development and tracking, forecasting, capital expenditure (CapEx) management, resource cost reconciliation, and financial reporting.
- Ensure project financial performance aligns with project delivery objectives and client expectations.
- Maintain integrated project schedules and milestone tracking.
- Monitor project performance using key metrics and project controls.
- Prepare and present executive dashboards, project status reports, and stakeholder communications.
- Communicate project risks, issues, recommendations, and corrective actions to sponsors and leadership.
- Drive accountability for project deliverables and successful business outcomes.
Requirements
- 5+ years of project management experience leading complex projects from initiation through implementation and successful delivery.
- Experience supporting convenience store, retail, grocery, fuel retail, restaurant, or other multi-site operations.
- Demonstrated experience managing new store openings, remodels, relocations, or large-scale capital improvement projects.
- Experience managing project financials, including capital expenditure (CapEx), budgeting, forecasting, and financial reporting.
- Proven success managing cross-functional, geographically dispersed, and matrixed project teams.
- Experience working directly with executive stakeholders, business sponsors, and client leadership.
- Demonstrated success facilitating governance meetings, steering committees, and executive status reviews.
- Strong understanding of project management methodologies, project controls, risk management, financial management, and change management.
Skills
- Excellent verbal, written, and presentation communication skills.
- Strong executive presence with the ability to communicate effectively across all organizational levels.
- Exceptional stakeholder management and relationship-building skills.
- Ability to influence without direct authority while driving alignment across diverse teams.
- Strong planning, organization, and execution skills.
- Experience managing multiple concurrent projects in a fast-paced environment.
- Strong financial management, forecasting, and budget oversight capabilities.
- Expertise in project scheduling, risk management, issue resolution, and change control.
- Strong consulting and client relationship management skills.
- Ability to thrive in a fast-paced environment with changing priorities.
- Excellent problem-solving, analytical, and critical thinking skills.
- Proven ability to motivate teams, resolve conflicts, and deliver successful business outcomes.
- Strong vendor management and third-party coordination experience.
Preferred Qualifications
- Experience supporting convenience stores, fuel retail, grocery, quick-service restaurants (QSR), or other large multi-site retail organizations.
- Experience coordinating projects involving store development, construction, facilities, technology deployments, merchandising, or operational readiness.
- Project Management Professional (PMP) certification or equivalent project management certification.
- Experience working in a consulting or professional services environment.
Education
Bachelor's degree in Business Administration, Project Management, Information Systems, Engineering, Construction Management, Operations Management, or a related field. Equivalent professional experience may be considered in lieu of a degree.
Pay
A reasonable estimate of the current range for this role in the U.S. is $79,600.00 - $176,300.00.
Benefits
- Competitive compensation including profit participation program.
- Comprehensive medical, dental, and vision benefits.
- Basic life and accidental death & dismemberment insurance.
- Matching contributions through 401(k) plan, and CGI share purchase plan.
- Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service.
- 10 paid holidays per year.
- At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more).
- Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws.
- Bereavement leave, ranging from 1 to 7 days per year based on relationship.
- Paid jury duty leave, up to time summoned.
- Learning opportunities and tuition assistance.
- Wellness and well-being programs.
Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.