Jobs · OTHR · South Carolina

Senior Project Manager, Client Services - Financial Services Practice Group

Epiq · Columbia, SC · 1 mo ago
OTHRFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes a description with values, job summary, essential job responsibilities, qualifications & characteristics, salary info (Your specific salary will be determined based on several factors...). Benefits: mention "Click Here To Learn About Epiq's Benefits." No explicit benefits listed. So we cannot create Benefits section unless posting actually states them. It only references a link; not actual benefits. So we should not include Benefits. Pay: they have salary determination description; that is specific content about pay. So include Pay section with that paragraph. Schedule: not mentioned. So omit. We need sections: About the role (maybe from introductory paragraph about Epiq values). Responsibilities (Essential Job Responsibilities). Qualifications (Qualifications & Characteristics). Skills maybe could be derived but we have qualifications covering skills; but we could still include Skills if there is explicit skill list. The posting includes many skill-like items under qualifications; but we can treat them as Qualifications. The instruction: prefer few substantive sections over many thin ones. So we could combine Qualifications and Skills into one Qualifications section. But they ask to use headings for those categories if content exists. We could include Qualifications and maybe Skills separate if there is distinct skill list. However the qualifications section already includes many skill items; we could just have Qualifications. To avoid thin sections, we could have About the role, Responsibilities, Qualifications, Pay. That's four sections. We need to preserve all substantive information; do not invent or summarize away detail. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, legal, accommodation, etc. Also remove navigation, cookie, etc. Also remove the "Click Here To Learn About Epiq's Benefits." That's a link; but it's not substantive benefit detail; we can drop it as it's just a link. Also remove the leadership compass sections (Epiq Leadership Compass ...) as they are likely boilerplate? They are part of the posting but maybe considered values; but they are not essential job description; they might be considered generic. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The leadership compass seems like internal values; could be considered part of About the role? It describes values; but it's quite detailed. Might be considered part of About the role. However it's a separate block after benefits. It might be considered part of company culture; we could include in About the role. But we need to preserve all substantive information; we could include that content under About the role. However the instruction says prefer few substantive sections over many thin ones. So we could merge the introductory paragraph and the leadership compass into About the role. But we must not invent or summarize away detail; we need to preserve all substantive information. If we merge, we are not losing detail, just combining under same heading. That's okay. Thus About the role section will contain: the introductory paragraph about Epiq values, plus the leadership compass details (the four pillars). We'll need to format as

prose; maybe we can keep as paragraphs. Responsibilities: list of essential job responsibilities; we need to use

  • for any list of duties/requirements/benefits. So we will output

    Responsibilities

    then
      with each responsibility as
    • . Must preserve all responsibilities; there are many bullet-like sentences. We'll need to split each sentence into separate
    • . Ensure we don't lose any. Qualifications: we need to include qualifications & characteristics. Could also be a list. We'll output

      Qualifications

      then
        with each qualification as
      • . Must preserve all details: bachelor's degree, graduate degree plus, 4 years experience, etc. Also include the list of abilities: ensure effective control..., development of project plans..., balance overall client requirements..., development of relationships..., review financial and billing information..., etc. Also the "We are seeking a superior candidate..." paragraph maybe prose; we could keep as

        before list. But we need to preserve all substantive info; we can include that as a paragraph then list. Pay: we need to include the paragraph about salary determination. We'll output

        Pay

        then

        with that text. We must not include Benefits or Schedule. We must output only HTML fragment, no /, no markdown fences. Let's extract the content. First, About the role content: From start: "At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale." Then later after benefits click link, there is "Epiq Leadership Compass Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. Build trust-based partnerships Nurture long-term relationships Remove collaboration barriers Celebrate cross-team success Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision. Use storytelling to build buy-inAlign communication with organizational goalsGuild alignment through strong engagement Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals. Use data to identify improvement opportunitiesMake informed decisionsAlign team goals with boarder strategyEmpower teams to manage their own goalsTranslate vision into clear prioritiesPrepare for disruptions with strong change management Achieves Operational Success Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution. Improve workflows for team efficiencyUse clear documentation and expectationsResolve issues quickly using data and feedback" We need to preserve that exactly, but we can format as paragraphs. Might need to keep the text as is, but we can split into sentences for readability. However we must not lose any content. We'll just put it in

        tags; we can have multiple

        for readability. Now Responsibilities: list of essential job responsibilities. Let's extract each bullet from the text after "Essential Job Responsibilities". The text: "Serves as the primary liaison with key client representatives and owns the service delivery relationship for assigned projects; Drives overall client satisfaction through effective coordination and communication of client deliverables; Works with clients to establish best practices which meet their needs and addresses any prioritization issues that may arise; Provides high-level consultative input to clients and staff, with an emphasis on advanced analytics and technology-assisted reviews; Prepares project forecasts and work schedules for assigned projects and implements projects forecasts and work schedules prepared by the Client Services Manager; Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners; Manages and reports to clients on project budget and financial status; Provides strategic and tactical guidance to deliver Epiq’s best practice for Client Services as well as cross-functionally within the eDiscovery business unit; Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Client Services Manager; Ensures that an up to date record is maintained with regard to the status of all projects being worked on; Provides substantive oversight to client-specific projects on a day-to-day basis; Demonstrates leadership to both the client and internal partners, delivering project objectives professionally and with high quality; Serves as team leader by assessing and developing employees through continuous training and mentoring; Instills confidence with the client and serves as a primary public face of Epiq’s high-quality service delivery offering; Assists Client Services Manager in evaluating team bandwidth and delegation of tasks internally; Works with Client Services Manager in assessing potential candidates along with implementing and executing onboarding sessions; Participates and takes ownership in Epiq’s regional and global initiatives acting as representative for regional location; Identifies areas for improvement in process on internal workflow and projects in a solution-oriented fashion." Each ends with a semicolon. We'll treat each as

      • . Ensure we keep the exact text (maybe remove trailing semicolon). We'll keep as is but could strip semicolon for readability; but we must preserve substantive information; removing punctuation may be okay but better to keep as is. We'll keep the sentence without trailing semicolon. Now Qualifications: after "Qualifications & Characteristics". Let's extract. Paragraph: "A solid understanding of eDiscovery and the litigation support industry which is typically a result of at least 4 years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers. Evidence of emerging leadership and staff development skills which help to motivate staff members and provide professional growth allowing them to assume additional responsibilities Demonstrated success in the management of multiple simultaneous projects. Oral and written communication skills which provide a strong and confident leadership presence. Excellent client relationship skills which include the ability to proactively manage client expectations, recognize client needs and adapt company capabilities to consistently meet client requirements. A solid understanding of database design and management, data processing activities and legal document review requirements. Demonstrated ability in each of the following areas: ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met. We are seeking a superior candidate for this unique role. As a result, we require the following background in candidates selected for this opportunity: A bachelor’s degree or equivalent industry experience. A graduate degree such as a Juris Doctorate (JD) degree or Masters of Business Administration (MBA) a plus. A minimum of 4 years consulting, litigation support, paralegal or attorney experience in a law firm, corporate legal department or eDiscovery service provider." We need to preserve all. We'll format as

        for the prose sentences before the list, then

          for the list items (the bullet points after "Demonstrated ability in each of the following areas:" and the background requirements). However the "Demonstrated ability in each of the following areas:" includes a list separated by semicolons: "ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met." That's a list; we could make each as
        • . Also the background requirements list: "A bachelor’s degree or equivalent industry experience.", "A graduate degree such as a Juris Doctorate (JD) degree or Masters of Business Administration (MBA) a plus.", "A minimum of 4 years consulting, litigation support, paralegal or attorney experience in a law firm, corporate legal department or eDiscovery service provider." We should preserve the preceding sentences as paragraphs. Thus Qualifications section will have maybe multiple

          and then

            . Now Pay section: text: "Your specific salary will be determined based on several factors: Location-based market rate for the roleYour abilities in relation to the job specificationPerformance during screening and interviewPay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team." Note there is missing spaces after colons; we should preserve as given. We'll output as

            . Now ensure we removed boilerplate: EEO statement, accommodation, etc. Also removed "Click Here To Learn About Epiq's Benefits." and leadership compass? We included leadership compass in About the role. That's okay. Now produce HTML. We'll need to wrap each section with

            heading and then content. Let's craft. About the role:

            About the role

            At Epi

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