Senior Project Manager

Overview Of The Position

As a Sr Project Manager, you will lead and coordinate all aspects of eDiscovery projects, serving as a trusted advisor to clients and internal stakeholders. You will manage project kick-off through completion, ensuring high quality services, clear communication, budget adherence, and successful outcomes.

Responsibilities

• Lead and support all project management activities as part of a dedicated team supporting top tiered law firms and corporations, successfully delivering end-to-end client services in a fast-paced environment.
• Intelligently discuss and consult with case teams regarding collections, data processing, data hosting, review services, and productions.
• Coordinates calls with appropriate experts as needed, including collections teams, document review managers, consultants, etc.
• Drives revenue by introducing services and teams to solve critical client needs.
• Facilitates client and counsel calls with confidence to instill trust in UnitedLex processes, recommendations, and deliverables.
• Proactively contacts the case team to best serve clients' needs and to develop relationships for future work.
• Provides transparent and consistent communication regarding the status of each case to include scope of changes, cost changes, delays, risks, and more.
• Respond to email within 30 minutes during business hours and within 1 hour outside of reasonable business hours.
• Maintains constant awareness of the activity on assigned cases and proactively prepares other teams for incoming work.
• Demonstrate ownership and accountability for assigned projects and programs, driving them forward, resolving issues proactively and ensuring commitments are met.
• Partners with the Document Review Manager to provide consolidated, consistent budgeting and reporting.
• Prepares a project intake document and runs intake call with a case team, including but not limited to, the explicit determination of timeline, budget, case team members, production, and review requirements.
• Maintains the project tracker in a state that reflects the current status of the processing work, hosted database, and overall project.
• Performs production anomaly checks of documents to be produced, including but not limited to, conflict coding, redactions, privilege, and family breaks.
• Completes final production deliverable QC and ensures that at least two levels of QC have been performed and documented.
• Identify opportunities for improvement and proactively raise recommendations with your manager to improve potential processes, tools and service delivery.
• Analyzes active cases, works with Program Director (PD) and other Project Managers to assign a backup during an absence, and communicates coverage plans to the client prior to leaving the office.
• Mentors and develops less experienced project managers.
• Fosters positive working relationships with other teams and departments to collaboratively serve clients.
• Performs quality checks and approves invoices in a timely manner during each billing cycle.
• Maintain 70% to 80% Billable utilization.

Qualifications

• 3+ years as a Project Manager within eDiscovery, Litigation Support
• Conceptual understanding of options available in processing software and the ability to communicate those options to clients.
• Experience within Relativity platform and or Everlaw platform
• Experience in performing Early Data Assessment, including: consulting on search term refinement, and leveraging analytics tools (e.g. concept clustering, textual near duplicate analysis, predictive coding)
• Relativity Administrator proficiency, RCA or Everlaw Project Management Cert
• Exceptional and proactive written, electronic, and verbal communication skills.
• Exceptional client expectation management and relationship-building skills.
• Ability to establish rapport and credibility within the cross-functional organizations and external client stakeholders. Coordinate work with multi-cultural and multiple time zone teams.

About Us

UnitedLex is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data mastery, legal acumen, and human ingenuity. Join Our Team! UnitedLex believes in a healthy work-life balance and is committed to creating a flexible, results-based environment. In addition to our core benefits (medical, dental, and vision), we offer generous time off policies, 401(k) and Roth 401(k) options including company match, paid parental leave, company-paid short- and long-term disability, company-paid life insurance, as well as an EAP plan that covers employees and household members. Our suite of employee-friendly benefits is evolving annually to meet the needs of our flexible workforce.

Salary Range

A reasonable estimate of the current annualized compensation range for this role is $110,000 to $130,000/year. Select roles are additionally eligible for Incentive Compensation in the form of our Annual Performance Bonus Program.