Senior Project Manager

Essential Duties And Responsibilities

• Maintains responsibility for planning, developing, coordinating, and controlling the steps necessary to carry out a project within an established time frame and ensuring its completeness.
• Manages the impact of delays and/or conflicting priorities by leveraging cross-functional teams.
• Develops risk mitigation or “plan rescue” strategies using knowledge of systems, bank processes, and resource capabilities.
• Manages relationship between vendors, internal customers, and IS personnel regarding problems with technological solutions.
• Escalates resource, budget or implementation impediments in a timely manner.
• Develops potential solutions based on market and technical knowledge.
• Provides support for business applications and serves as a liaison for the development, implementation, and maintenance of existing, new, and enhanced systems.
• Analyzes system utilization plans and facilitates training sessions and other presentations.
• Manages multiple large projects by tracking resources, prioritizing projects, and providing guidance to personnel as needed.
• Manages the budget for each assigned project, coordinates billing and verifies accounts payable.
• Organizes and updates contract, legal, and project documents and files for each assigned project and ensures they are published in appropriate repositories.
• Facilitates/chairs meetings and distributes documentation in a timely manner.
• Ensures project statuses are maintained within Smartsheet and reported in accordance with established guidelines.

Systems Knowledge

• Maintains a detailed understanding of the features and functions of the deployed technologies and applications.
• Researches and adheres to banking laws and regulations as defined in company policies and procedures pertinent to position.
• Affords assistance to project team members with completion of risk assessments, training plans, user guides, department procedures and other required documentation.

Business Process Engineering

• Translates manual processes into system workflow designs that can be incorporated into SharePoint.
• Able to design and understand business process maps to document processes and work with internal teams to develop improvements to those processes.

Qualifications

• Proficient in the use of Smartsheet, including creating, updating, managing project plans and tasks.
• Demonstrated success leveraging Smartsheet dashboards, reports, and automations to facilitate project plan, task, and reporting.
• Strong aptitude for technology and the emerging trends with an emphasis on e-finance.
• Demonstrated written and verbal communication skills with excellence in customer service; possesses excellent listening skills and views exchanges with colleagues as learning opportunities.
• STRONG DOCUMENTATION AND TECHNICAL WRITING SKILLS.
• This function involves the preparation and updating of complex written material and development of explanations to accompany new products, system enhancements, and day-to-day operational activities.
• Must be able to effectively organize and present materials pertaining to infrastructure, application, and process topics.
• Creation of user-accessible documentation related to technical subject matter is essential.
• Strong organization skills and ability to stay calm and focused when multiple concurrent tasks are being requested.
• STRONG ANALYTICAL SKILLS: This function involves the collection and analysis of numerous sources of information to determine the cause of a problem or error and the development of a solution.
• Strong organizational, reasoning, and problem-solving skills are required.
• This function involves the responsibility for developing, coordinating, and controlling the steps necessary to carry out business-critical projects within an established time frame and ensuring their completeness.
• An important aspect of this function is an understanding of the interrelationship between the project components and other variants within the enterprise.
• Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position.

Education And/or Experience

• Bachelor's degree (B.S.) or equivalent from four-year college or technical school, or ten+ years related experience and/or training; or equivalent combination of education and experience.
• Holds a valid Project Management Institute PMP or CAPM certification, or is willing to attain certification.

Benefits/Incentives

• We offer a comprehensive benefits package designed to support your well-being and success, including medical, dental, and vision coverage; Flexible Spending and Health Savings Accounts; 401(k) matching; and tuition reimbursement.
• You will also enjoy additional perks such as our employee referral program, annual holiday reception, summer family outing, and more.

Schedule

• The position requires the ability to work in the Salem, MA office.

Pay

• The salary range is $116,000 - $130,000.

Physical Demands

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to sit and use hands to finger, handle or feel.
• The employee is occasionally required to stand, walk and reach with hands and arms.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.