Senior Project Manager

Job Summary

The Senior Project Manager – SSC will lead the successful execution of critical initiatives, process improvement, and partner with leaders on change management within the Student Success Center (SSC). This role will serve as a trusted partner to SSC and cross-functional leaders to drive transformation.

Key Duties And Responsibilities

• Project Management
  • Lead the end-to-end execution and communication of complex, multi-stakeholder projects that span strategy, operations, analytics, marketing, and frontline teams.
    • Translate strategic initiatives into actionable project plans, timelines, and milestones in collaboration with senior leadership.
  • Cross-functional coordination
    • Coordinate cross-functional work, ensuring alignment on goals, accountability, and deliverables.
  • Resource planning
    • Anticipate roadblocks and dependencies for meeting project outcomes and leverage subject matter expertise to make recommendations, escalating where appropriate.
• Governance & Documentation
  • Support the evolution of the SSC project management office as projects and the team grow.
    • Contribute to and document developing project management processes and operating rhythms across SSC, with recommendations for scalable solutions (anticipating growth).
  • Flexibility & responsiveness
    • Operate with flexibility and responsiveness in a fast-evolving environment where priorities may shift.
  • Playbook development
    • Develop and maintain an SSC PM playbook, documenting improvements within the function over time.
• Reporting
  • Manage documentation, issue resolution, reporting, and communication cadences that support stakeholder trust and transparency.
    • Prepare clear, concise presentations to communicate progress and recommendations to senior stakeholders.

Qualifications

• Bachelor’s Degree (with preference in Business/Workforce/Operations Management, Statistics, Economics/Finance or related fields)
  • Minimum of 4 years’ project management experience in complex work environments (projects with multiple stakeholder groups).
• PMP, ScrumMaster or equivalent
  • Analytical Skills
• PM Tools (Wrike, Workfront, Asana)
  • Communication Skills (Oral & Written)
• Microsoft Office Suite
  • Presentation Skills

Risepoint is an equal opportunity employer.