Senior Project Manager

We are one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Our electrical distribution business operates through eight regions under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. With an online store and a network of over 460 warehouse storefront locations nationwide, we serve customers across the U.S.

About the role

The Senior Project Manager is responsible for managing high-complexity projects by placing orders, tracking shipments, and ensuring accurate customer billing. This role owns the customer relationship, manages interactions with sales and vendors, and maintains clear, timely communication throughout the project.

Responsibilities

• Manage all aspects of high-profile and complex projects requiring advanced product knowledge.
• Communicate with customers, expedite OS&Ds (over, short & damaged), and resolve customer issues promptly.
• Review Purchase Orders to understand requirements and ensure terms and conditions are correct.
• Work with sales and vendors to obtain additional margin when possible.
• Coordinate with vendors, customers, and sales teams on pricing, order placement, claims, returned goods, and account management to meet customer expectations.
• Expedite backorders to maximize fill rates and customer satisfaction.
• Determine vendors and purchase requirements, seeking pricing advantages and product substitution opportunities to improve project profitability.
• Manage delivery schedules, product quality, information updates, and back charges.
• Proactively seek alternative methods to deliver projects on time and within budget.
• Provide timely price quotations, requotes, and proposals.
• Deepen customer relationships, which may include on-site visits.
• Coordinate with the project team for documentation requirements such as O&M manuals, Test Reports, submittal packages, and Certificates of Compliance.
• Provide training and guidance to entry-level Project Managers as needed.
• Perform other duties as assigned.

Requirements

• 7+ years of quotation, project management, or customer service experience.
• Experience in the electrical distribution industry preferred.
• High School diploma or GED required.

Skills

• Ability to effectively communicate with customers and peers.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Entrepreneurial spirit, self-motivation, and enthusiasm for the business.
• Capacity to function effectively and multi-task in a demanding, time-sensitive environment.
• Detail-oriented with excellent organizational and time management skills.
• Analytical problem-solving ability.
• Ability to drive results.

Physical Demands

• Sit: Must be able to remain in a stationary position – Constantly (at least 51%).
• Walk: Must be able to move about inside/outside office or work location – Frequently (21% to 50%).
• Use hands to finger, handle, or feel: Operates a computer and other office machinery – Constantly (at least 51%).
• Stoop, kneel, crouch, or crawl: Occasionally (up to 20%).
• Climb or balance: Must be able to ascend/descend ladders, forklifts, pallet jacks, or other warehouse equipment – Occasionally (up to 20%).
• Talk, hear, taste, smell: Must be able to use senses to communicate and detect hazardous conditions – Constantly (at least 51%).
• Weight and Force Demands:
  • Up to 10 pounds – Occasionally (up to 20%).
  • Up to 25 pounds – Occasionally (up to 20%).
  • Up to 50 pounds – Occasionally (up to 20%).

Working Environment

• Exposed to unpleasant or disagreeable physical environments such as high noise levels and/or exposure to heat and cold – Occasionally (up to 20%).
• Exposed to electrical hazards; risk of electrical shock – Occasionally (up to 20%).
• Handles or works with potentially dangerous equipment – Occasionally (up to 20%).
• Travels to offsite locations – Occasionally (up to 20%).

Benefits

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• Short-Term and Long-Term Disability Insurance.
• 401K with Employer Match.
• Paid vacation and sick time.
• Paid company holidays plus flexible personal days per year.
• Tuition Reimbursement.
• Health & Wellness Programs.
• Flexible Spending Accounts and HSA Accounts.
• Commuter Transit Benefits.
• Additional Optional Insurance (e.g., Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance).
• Employee Discount Programs.
• Professional Training & Development Programs.
• Career Advancement Opportunities – preference for internal promotions.