Senior Project Manager

About the Role

We are seeking a Senior Project Manager to lead the operational execution, coordination, and adoption management for our AI Innovation team. This high-impact role sits at the intersection of strategy and execution, driving AI initiatives from pilot to production across the enterprise.

The AI Innovation Project Manager will manage day-to-day project activities, drive AI tool onboarding and rollout, coordinate cross-functional execution, track adoption metrics, enable early engagement with pilot users, and ensure successful operationalization of AI initiatives across teams. This role acts as the bridge between strategy and execution by partnering with engineering teams, platform teams, product management, architecture, security, governance, and business stakeholders.

Our Impact

• Execute the Innovation roadmap with a clear vision, providing partners in the ecosystem with an end-to-end network of innovative products, unmatched experience, AI-driven capabilities, and supporting services.
• Transform emerging AI technologies into practical, repeatable solutions that address Multifamily evolving needs.
• Deliver reusable assets, reference implementations, and rapid prototyping environments to drive innovation and reduce delivery risk.
• Enable teams to experiment safely and efficiently, ensuring new capabilities are robust, validated, and ready for broader adoption.

Responsibilities

AI Innovation Program & Project Management

• Oversee execution of AI innovation initiatives, pilots, and rollouts by managing project plans, timelines, and status reporting.
• Coordinate across teams to align on deliverables and adoption goals.
• Facilitate governance meetings and resolve execution risks with stakeholders.
• Support prioritization and management of AI innovation requests.

AI Tool Adoption & Rollout

• Drive adoption strategies and rollout planning for AI tools across engineering and business teams.
• Coordinate pilot programs and onboarding activities.
• Track adoption metrics and establish scalable processes for new AI capabilities.
• Ensure successful phased rollouts and operational readiness.

Stakeholder Engagement & Change Management

• Build relationships with various teams and facilitate discussions to identify AI opportunities.
• Ensure alignment on objectives and outcomes.
• Support change management activities and promote transparency across initiatives.

Operational Excellence & Governance

• Establish processes for innovation execution and tracking.
• Define governance standards and maintain visibility into initiatives and adoption progress.
• Coordinate compliance and readiness checkpoints.
• Develop KPIs and measurement frameworks to support AI initiative effectiveness.

Metrics, Reporting & Continuous Improvement

• Develop dashboards for adoption metrics, usage analytics, and business impact indicators.
• Analyze feedback to recommend improvements.
• Continuously enhance execution models and communication processes.

Keys to Success in this Role

• AI tool adoption rates across teams
• Pilot-to-production conversion rate
• Reduction in onboarding friction/time
• Stakeholder engagement and satisfaction
• Timeliness of rollout

Requirements

• 5-7 years of project/program management experience in technology organizations.
• Bachelor's Degree or equivalent experience; advanced studies/degree preferred.
• Experience driving tool adoption, change management, or enterprise rollout initiatives.
• Preferred experience working with AI/ML, developer productivity tools, innovation programs, or emerging technologies.
• Preferred familiarity with AI-assisted development tools, automation platforms, or Gen AI ecosystems.
• Experience managing cross-functional technology initiatives.
• Strong understanding of software development lifecycle.
• Strong organizational, communication, and stakeholder management skills.
• Ability to manage multiple concurrent initiatives in fast-paced environments.
• Experience creating executive-level reporting and operational dashboards.
• Preferred experience supporting Centers of Excellence (CoE) or transformation programs.
• Preferred exposure to product operations, platform operations, or innovation governance models.
• Preferred - PMP, Scrum Master, Agile certifications, or change management certifications.