Senior Project Manager

About the Role

The Senior Project Manager will lead key projects engaging with our provider network around risk adjustment activities. This role requires excellent communication and interpersonal skills to foster strong relationships and lead productive discussions with provider groups and clinicians. The ideal candidate thrives in a fast-paced environment, demonstrates strong decision-making skills, and has a track record of successful project delivery. While not required, experience in risk adjustment programs (MA, ACA, and/or Medicaid) is highly valued.

Responsibilities

• Lead the planning, execution, and successful completion of key projects, particularly those involving direct engagement with provider networks.
• Manage project scope, timelines, and resources to ensure projects are delivered on time and within scope.
• Identify and proactively mitigate project risks, developing contingency plans as necessary.
• Develop and maintain comprehensive project documentation, including project plans, status reports, and stakeholder communications.
• Serve as the primary point of contact for provider groups, including clinicians.
• Facilitate and lead productive meetings and discussions with diverse provider stakeholders.
• Build and maintain strong, collaborative relationships with provider partners.
• Translate complex project information into clear and actionable communications for various audiences.
• Proactively collaborate with Highmark clinical teams to develop and deliver targeted provider education initiatives.
• Act as a liaison between project teams, providers, and Highmark clinical resources to ensure aligned efforts in education and support.
• Utilize advanced proficiency in Microsoft Excel to analyze project-related data, track performance, and identify trends.
• Prepare clear and compelling presentations using Microsoft PowerPoint to report project status, outcomes, and recommendations to stakeholders.
• Demonstrate critical decision-making skills, especially in a fast-paced and dynamic project environment.
• Address project challenges and unforeseen issues effectively and efficiently, seeking optimal solutions.

Requirements

• High School Diploma or equivalent (required).
• Bachelor’s degree (preferred).
• 4 years of experience in a project manager role.
• PMP certification or equivalent training (preferred).
• Healthcare insurance industry business and operational knowledge (preferred).
• Experience managing large, complex projects.
• Strong leadership, organizational, and planning skills.
• Experience with an industry-standard software development life-cycle.

Skills

• Experience with customer relationship management.
• Strong presentation skills.
• Negotiation skills.
• Experience with conflict resolution.
• Experience with risk mitigation planning.
• Advanced proficiency in Microsoft Excel and PowerPoint.

Travel & Physical Requirements

• Travel requirement: 0% - 25%.
• Position type: Office-based or remote.
• Occasionally travels regularly from the office to various work sites or from site-to-site.
• Physical work site required: Yes.
• Lifting up to 10 pounds: Constantly.
• Lifting 10 to 25 pounds: Occasionally.
• Lifting 25 to 50 pounds: Occasionally.

Pay

Pay Range Minimum: $86,400.00

Pay Range Maximum: $138,600.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.