Senior Project Manager

About the Role

Provide high-level project management support to CEC's top customer accounts. Ensure proactive communication both internally and externally to meet customer expectations while aligning with CEC's best interests. Drive projects to completion on time, within budget, and according to specifications.

Responsibilities

• Project Notification:
  • Ensure customer is contacted within 48 hours of project award.
  • Review overall project objectives and timelines with the customer and establish an ongoing communication strategy.
  • Ensure all required project information is provided to Operations from Sales and Engineering.
  • Assign project-related tasks within ConnectWise in relation to project timelines.
• Project Information Review: Review all information with key personnel to address questions and unknowns.
• Project Planning:
  • Involve necessary CEC personnel in the project plan for technology-specific awareness and compliance.
  • Evaluate potential problems, their impact, and solutions.
  • Coordinate resources, site access, PPE requirements, and equipment.
  • Create a project plan with specific milestones to achieve overall project budgets and timelines.
  • Develop Gantt charts, Risk Register, and Site Safety Plans as required.
  • Adjust the project plan as necessary and communicate changes to all stakeholders throughout the project lifecycle.
• Project Review with Customer: Review system functionality, schedule, and plan with the customer. Oversee site walk-throughs to verify locations and identify safety hazards.
• Project Kick-Off Meeting:
  • Lead the project kick-off meeting and communicate the project plan.
  • Review all project milestones.
  • Oversee site walk-throughs to verify locations and identify safety hazards with the project team.
• Executing Project Plan:
  • Perform consistent site evaluations, safety inspections, and CEC quality assurances to ensure project plan compliance.
  • Mentor and correct discrepancies when possible; report reoccurrences when necessary.
  • Communicate changes in the Statement of Work (SOW) and seek Change Order possibilities.
  • Adapt the project plan as needed.
  • Verify the communication strategy is being executed by the on-site project team.
  • Ensure project punch list and system testing are completed, coordinate customer training, and schedule documentation completion.
  • Assist CEC Sales/Engineering in pre-sales functions by sharing and/or compiling specific customer knowledge and design.
• Closing the Project:
  • Perform customer walk-throughs.
  • Submit documentation, obtain customer sign-off, and verify completion for project fulfillment on all assigned projects.
• Post Project Meetings:
  • Provide input on project management processes, procedures, tools, and best practice improvements.
  • Give recommendations to Sales and Engineering on improvement areas and project successes.
• Other duties as assigned.

Supervisory Responsibilities

The Senior Project Manager leads the project team while they are working on assigned projects.

Requirements

• 8+ years of project lead experience within CEC or a similar company OR PMP certification.
• 2 safety-related certifications.
• 3 CEC leadership trainings.
• 4 CEC business trainings.
• Industry certifications and trainings can/will be obtained during the first year of employment to meet the minimum qualifications when applicable.

Qualifications

• Strong interpersonal skills, with the ability to communicate at all levels of the organization and with staff at remote locations as well as customers.
• Strong organizational, conflict-resolution, problem-solving, and creative skills.
• Ability to make decisions based on sound judgment using accurate and timely analysis of available data.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.
• Ability to effectively handle stressful situations and manage multiple tasks simultaneously.

Skills

• General knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
• PC proficiency is essential (Windows environment).
• Strong working knowledge of Excel is preferred.

Physical, Mental, and Environmental Requirements

• Problem-solving, creative skills, and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.
• Ability to climb ladders up to 12 feet high or be in a lift to extended heights.
• Effectively speak and understand English language communications.
• Required to stand, walk, climb, sit, and use hands and fingers.
• Lifting of objects up to 50 lbs.
• Reaching, grasping, and carrying activities.
• Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
• Noise level in the work environment is usually moderate.
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

This position has been classified as a Safety-Sensitive Position and is subject to the company's Drug and Alcohol Testing Policy, including participation in random drug and/or alcohol screening. Continued employment is contingent upon compliance with this policy and the ability to pass drug and alcohol screenings as required.