Senior Project Manager

About the role

The Senior Project Manager at CGI leads complex technology implementations and programs from initiation through closure, with accountability for scope, schedule, budget, quality, risks, issues, dependencies, and stakeholder alignment. This role involves managing one significant program at a time, leading projects across a range of solution types, and maintaining control of scope and contractual alignment.

Responsibilities

• Lead complex technology implementations and programs from initiation through closure, with accountability for scope, schedule, budget, quality, risks, issues, dependencies, and stakeholder alignment.
• Serve as the primary delivery lead for major client engagements, typically managing one significant program at a time.
• Lead projects across a range of solution types, including Salesforce, custom application development, SaaS solutions, and other enterprise technology initiatives.
• Apply strong delivery discipline across hybrid, agile, and waterfall environments, tailoring the approach to fit the engagement.
• Build and maintain strong working relationships with client stakeholders, including project managers, sponsors, and executive steering committees.
• Proactively manage risks, issues, and dependencies, with the judgment to identify what requires immediate action and apply urgency where it matters most.
• Manage project financials, delivery reporting, governance, and overall engagement health.
• Maintain control of scope and contractual alignment, including SOWs, SLAs, assumptions, and change management.
• Lead day-to-day execution across cross-functional teams, including CGI team members, subcontractors, and third-party vendors.
• Communicate clearly and actively with clients, project teams, internal leadership, and external partners to maintain alignment and delivery confidence.

Requirements

• 10+ years of project and/or program management experience leading client-facing technology implementations in a consulting or professional services environment.
• Proven success leading at least two large, complex technology implementations with project or program value of $10M or more, including high visibility engagements with meaningful delivery risk and executive oversight.
• Ability to lead across a variety of technologies and project types, not just a single platform or solution area.
• Strong command of core project management disciplines, including planning, governance, financial management, risk management, issue management, change control, and stakeholder communication.
• Experience managing delivery in alignment with contractual scope, terms, and service expectations.
• Experience leading matrixed teams and coordinating across clients, internal teams, subcontractors, and third-party vendors.
• Strong judgment, executive presence, attention to detail, and a disciplined, structured approach to delivery.
• Demonstrated experience managing projects within a highly regulated industry (such as financial services, banking, or insurance).
• Familiarity with FDCPA, CFPB, TCPA, and/or GLBA is a plus.
• Bachelor's degree or equivalent professional experience.
• PMP certification preferred.
• Willingness to travel and work onsite as client assignments require.

Qualifications

• To be successful in this role, candidates should have 10+ years of project and/or program management experience leading client-facing technology implementations in a consulting or professional services environment.
• Proven success leading at least two large, complex technology implementations with project or program value of $10M or more, including high visibility engagements with meaningful delivery risk and executive oversight.
• Ability to lead across a variety of technologies and project types, not just a single platform or solution area.
• Strong command of core project management disciplines, including planning, governance, financial management, risk management, issue management, change control, and stakeholder communication.
• Experience managing delivery in alignment with contractual scope, terms, and service expectations.
• Experience leading matrixed teams and coordinating across clients, internal teams, subcontractors, and third-party vendors.
• Strong judgment, executive presence, attention to detail, and a disciplined, structured approach to delivery.
• Demonstrated experience managing projects within a highly regulated industry (such as financial services, banking, or insurance).
• Familiarity with FDCPA, CFPB, TCPA, and/or GLBA is a plus.
• A bachelor's degree or equivalent professional experience.
• PMP certification preferred.
• Willingness to travel and work onsite as client assignments require.